Digital Optimisation Manager

Home. There's no place like it.

And there's no feeling like helping people create the joy of feeling truly at home. At Dunelm, that's what we do. We're the UK's number one choice for homewares because we make home life lovelier for our customers. And we've crafted a workplace that feels just as welcoming - where you can bring your ideas, be yourself, and feel right at home

Reporting into the Senior Digital Optimisation Manager, the Digital Optimisation Manager plays a pivotal role in shaping the performance of Dunelm.com and supporting key digital growth initiatives including CRM, Personalisation and the App.

This role leads the charge in evolving and optimising customer missions across the site-blending data-driven insight, experimentation, and cross-functional collaboration to deliver best-in-class journeys. Success hinges on the ability to influence and inspire through strong relationships, ensuring every initiative reflects our customer-first mindset and drives measurable impact.