Audio Visual Assistant

Our Technology team keeps the infrastructure of a busy, creative visual effects studio running smoothly. We're looking for a junior AV Assistant to support our AV Specialist in keeping our spaces and systems in excellent working order day to day.

This is a hands-on, onsite role for someone with a solid foundation in AV who is looking to develop their skills in a fast-moving studio environment. You'll be the first port of call for day-to-day AV queries and issues, and will play an active role in supporting client screenings and daily review sessions.

A key part of this role sits within our screening and projection operation. You'll be responsible for supporting dailies and client screenings, managing DCPs, and operating our in-house software XStudio. This is a client-facing responsibility and requires a calm, professional manner and a high attention to detail.

What you'll be doing

• Acting as the go-to person for day-to-day AV issues and queries from staff

• Carrying out regular checks on AV systems and spaces to ensure everything is functioning correctly

• Troubleshooting and resolving basic AV faults, escalating more complex issues to the AV Specialist

• Assisting with the setup and support of meetings and onsite events

• Supporting client screenings and dailies, ensuring a smooth and professional experience from start to finish

• Managing and handling DCPs for screening sessions

• Operating our in-house screening software, XStudio

• Helping to maintain AV equipment and keeping spaces tidy and well presented

• Supporting the AV Specialist on projects and installations as required

Must Have

• A solid understanding of audio-visual systems and equipment

• Some hands-on editing experience and a good working knowledge of post-production workflows

• A good understanding of VFX terminology and the wider industry

• A professional and polished manner when dealing with clients and senior stakeholders

• A keen eye for detail and a proactive approach to identifying issues before they become problems

• Good troubleshooting and communication skills

• Comfortable working independently on day-to-day tasks

• Reliable, organised, and a strong team player

Nice to Have

• Familiarity with DCP workflows and screening room operations

• Some familiarity with Q-SYS or similar control systems

• Experience with projector technologies

• Familiarity with JIRA or similar ticketing systems

• Mac, Windows, or Linux experience

About You

• Dependable, detail-oriented, and take pride in keeping things working.

• Comfortable being the first point of contact when something goes wrong and know when to escalate

• Present yourself professionally in a client-facing environment and understand the importance of getting every screening right.

• Looking to grow your skills in a world-class studio environment and aren't afraid to get stuck in.

• Organised and methodical in your approach to the work

• Calm under pressure and capable of delivering to short deadlines

• A strong, clear communicator, leading teams with enthusiasm

• A positive, can-do attitude