Senior Account Manager

On-site in Colnbrook +1·Added today (last checked 26 Oct)

dnata UK

6 open roles

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Our summary

Work mode: On-site, Colnbrook +1
Contract: Fixed-term
Experience: Senior level
Closing date: Apply by Thursday 26 November

Skills

Nice to have

Aviation

Requirements

What we're looking for

Senior-level experience in strategic account management, ideally within ground handling, aviation or a comparable commercial environment
A track record of leading tenders, contract renewals and complex, multi-stakeholder negotiations
Confident, credible relationship-building skills at senior customer level, with the ability to act as a trusted advisor
Sound commercial and financial judgement, with experience using tools such as Salesforce to manage pipeline and performance
Excellent communication skills, able to influence cross-functional teams and articulate a clear value proposition to diverse audiences
Resilience and composure under pressure, with a structured, results-driven approach
Experience managing complex commercial issues, negotiations and customer escalations.

The role

Senior Account Manager (12-Month Fixed-Term Maternity Cover)

Are you a senior commercial professional who thrives on building lasting airline relationships and driving sustainable growth? dnata UK&I is looking for a Senior Account Manager to join us on a 12-month fixed-term basis, taking ownership of some of our most strategically important customer relationships. In this role, you'll act as the senior commercial interface for a portfolio of key accounts-shaping customer strategy, leading high-value negotiations, and ensuring dnata's value proposition stands out in a competitive market. You'll work closely with commercial, finance and operations teams, as well as our EXCO leadership, to protect and grow revenue while delivering an outstanding customer experience. This is a fantastic opportunity to take on senior-level ownership and visibility within a fast-paced aviation environment-the role is in offered on a 12-month basis.

What you'll bring

This is a fantastic opportunity for an experienced commercial leader to make a real impact during a pivotal 12 months-driving contract retention, unlocking growth opportunities, and strengthening dnata's reputation as a trusted partner to our airline customers. If you're ready to bring your strategic thinking and negotiation expertise to a fast-paced, high-profile role, we'd love to hear from you

At dnata, our values define who we are and how we work together. We are safe - making safety and security a mindset in everything we do, where every team member is empowered to speak up and prioritise wellbeing. We play to win - going above and beyond for our customers, setting ambitious goals, taking ownership, and empowering bold decision-making. We respect everyone and work as a team - building trusted relationships, embracing diversity, and creating a culture of belonging where respect and results go hand in hand. We are future-thinking - welcoming innovative ideas, taking responsibility for our impact, learning from challenges, and investing in our people's potential. If these values resonate with you and you're ready to be part of a team shaping the future of ground handling and cargo services, we'd love to hear from you