Sales Advisor

• Previous experience within luxury, premium fashion or premium lifestyle retail.
• Strong clienteling skills with evidence of building and retaining a client book.
• Proven ability to achieve and exceed sales targets.
• Excellent communication and relationship-building skills.
• Passion for luxury service and creating memorable client experiences.
• Strong commercial awareness and understanding of retail KPIs.
• Positive, proactive and solutions-focused mindset.
• Right to work in the UK

• Annual leave package increases the longer you stay with us
• Enhanced company maternity policy
• Employee Discount: 50% off Stock and up to 90% off Seasonal Sample Sales
• Gift DeMellier bag on successful probation

About us

DeMellier is a London-based brand that was founded with the vision of doing things differently: to design handbags that would make women feel empowered, made ethically and sustainably, while giving back to those who need it most. These principles guide everything we do. All our pieces are crafted ethically in Europe using the finest sustainably sourced materials. We champion equality, and for every piece sold, we fund vaccines and medical treatments aimed to save the life of a child in need. So far, through our permanent charity initiative, 'A Bag, A Life', in partnership with SOS Children's Villages, we have funded over 2.5 million vaccines. Join us and be part of an award-winning, purpose-driven brand that fosters creativity, collaboration, and meaningful impact within the luxury industry.

The role

As a Sales Advisor, you will be a passionate brand ambassador, delivering an elevated and personalised client experience that reflects DeMellier's values and commitment to exceptional craftsmanship. You will build genuine, lasting relationships with clients, creating memorable experiences and bringing the story behind each DeMellier piece to life through meaningful storytelling, product expertise, and a deep understanding of the brand's purpose. Success in this role is measured not only by sales performance but by your ability to cultivate a loyal client community, inspire repeat engagement, and contribute positively to a collaborative and high-performing team environment.