Team Leader

Delaware North UK is hiring a casual Team Leader to join our team at Stadium of Light in Sunderland, Tyne and Wear. As a Team Leader, you will be leading team members to deliver first-class guest experiences. If you are the personable Team Leader we are looking for, join us to connect with our collaborative team.

• Lead, mentor, and manage a dedicated team, demonstrating exceptional customer service and handling of concerns, while training team members and supporting the development of skill and performance
• Collaborate and coordinate across departments for efficient operational flow
• Manage inventory, monitor stock levels, organise rotation, and order as necessary
• Ensure the operation complies with current health and safety, food hygiene, fire regulations, licensing laws, and trading standards, maintaining Delaware North’s policies and standards of excellence

• Ability to stand for duration of shift
• Comfortable handling various alcohol and certain meat products
• Availability to attend shifts for event days and matchdays, due to events-based nature of roles

At Delaware North U.K., you’ll work at some of the coolest venues with the best team members. Here, you'll find a welcoming team in an exciting, fast-paced environment, so although this might not be your only job, it may be your best. Team member perks include: 

• Competitive weekly pay
• Casual shifts, including evenings and weekends flexibly working part-time for the biggest events and matchdays, with opportunities to pick up extra shifts that suit your lifestyle
• Experience working at major sporting events and concerts, hosting The Lads at Sunderland A.F.C. in Premier League football, and musical icons taking the stage, plus a range of exciting meetings and events and plenty more still to come in 2026 and 2027

• No degree required
• Previous related experience is beneficial
• Skills in verbal and written communication, attention to detail, time management, as well as basic maths to accurately monitor cash and inventory

Delaware North has provided hospitality services at the Stadium of Light since 2025. Home to Sunderland Association Football Club, this 49,000 red and white seater stadium hosts Premier League football, international sports, concerts, meetings, and events. At the Stadium of Light, we provide premium dining experiences at Banks on the Wear and 76 Yards alongside Michelin star Chef, and Sunderland fan, Tommy Banks. There’s always something exciting to be part of from matchdays to concerts like Take That, P!nk, Spice Girls, and Beyoncé.