Intermediate Track File Handler
Keoghs' Retail Team is seeking to recruit an Intermediate / Multi Track File Handler to manage a caseload of non-delegated Intermediate / Multi Track Employers' Liability (EL) and Public Liability…
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136,000+ live jobsHybrid in Bolton·Full-time·Added 19 days ago (last checked 8 Oct)
£25,000 - £100,000 a year
Gross, as stated in the ad.
About £1,790 - £5,710 a month after tax.
Permanent contract
Full-time.
Hybrid
Office and home days — the ad has the split.
Be near Bolton for hybrid days
No relocation package mentioned.
25 days holiday
Per the ad, which doesn’t say whether bank holidays are on top.
3% employer pension
Paid in by the employer, per the ad. The legal minimum is 3%.
Cycle to work and season ticket loan
Commuter benefits named in the ad.
• Qualified Solicitor/CILEX
• Experience of handling a caseload of EL/PL files up to £100k is essential
• Previous litigation experience is essential
• Previous supervision experience is essential
• Financial Authority of at least £25k
• Good advocacy skills.
• Positive, confident and enthusiastic.
• Excellent listening, verbal and written communication skills.
• Excellent client care skills and evidence of working to client guidelines.
• Ability to prioritise work, keep to deadlines and work under pressure.
• High level of analytical skills.
• Ability to make decisions and delegate effectively.
• Ability to anticipate problems and identify solutions.
• Ability to win the trust and confidence, inspire and motivate
• The ability to demonstrate resilience
• Excellent IT skills
• Ability to act as a role model to others
* after successfully completing probation
The Keoghs Casualty business unit is seeking to recruit a Qualified Solicitor or equivalent as a Technical Support Lawyer (TSL). The TSL will lead a group of Fast Track file handlers or assistants working dealing with EL/PL litigated claims. Driving technical excellence in a commercial manner across all files.
This diverse role offers an excellent opportunity to train, mentor and develop others. The TSL will be key to driving innovative strategies and embedding KYO practices.
The TSL will also carry their own caseload of predominantly Multi Track files.
• The supervision and development of their aligned handlers and/or assistants and will lead, encourage and mentor them to deliver technical excellence.
• Drive financial authority audits
• Drive technical excellence
• Ensure files are handled in a commercial manner
• Devising strategies on files within sub-team and ensuring they are delivered.
• Supporting the handlers to work economically on cases whilst delivering the best possible outcome for clients.
• Guide their team to be able to identify opportunities for files that are better suited to being handled in our specialist hourly rate teams.
• Embed any KYO strategies.
• From time to time be required to support colleagues in client facing roles such as CAM/DCAM/PPC to support technically on designated clients.
• Be involved in client audits
• Potential for face to face client meetings, training sessions, case surgeries and workshops and client socialising
• Attend internal technical meetings and disseminate information to their team.
• Devise and deliver training bespoke to the needs of their sub team, supported by PDPs
In addition, the TSL will carry their own caseload and be responsible for:
• Building relationships with Keoghs clients - liaising with large insurers
• Manage a mixed caseload of EL/PL predominantly Multi-Track cases consisting of claims typically valued between £25k - £100k
• Achieve targets in terms of chargeable hours, WIP and the collection of client MI
The above is not a definitive list of possible work which may be delegated.
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