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173,000+ live jobsMembership Support Advisor
On-site in Membership UK·Full-time·Added today (last checked 10 Nov)
143 open roles
Our summary
- Work mode
- On-site, Membership UK
- Contract
- Full-time


Skills
Nice to have
Requirements
What we're looking for
- Experience in outbound calling and handling customer queries is essential. Previous experience in a call centre environment would be desirable
- Exceptional customer service skills
- A drive to hit targets
- Resilient with the ability to thrive in a fast-paced environment
- Excellent communication and organisation skills
- You will need to be within a reasonable commuting distance of the hub, as this position is fully office-based.
Pay & benefits
What you'll get
£27,040 pa
- Free Club Membership for you and your family!
- 50% Discount on food and drinks.
- Discounts on Swimming, Tennis Lessons, and Personal Training.
- Opportunities for Career Advancement through internal training and development.
- Wagestream App: Get paid on demand!
- Access to our Benefits Suite.
The role
Would you like to join Europe's leading premium health and wellness group?
Our team members are the ambassadors of our business and we are on the lookout for a passionate Member Support Advisor - * Hub Location* to join our team!
We create an environment where our teams feel a sense of belonging, an environment where they can thrive, both physically and mentally whilst fulfilling their full potential
Join us and help us create a thriving and inclusive culture. Together, we're more than a Club!
What you'll do
Your role will effectively handle our member queries and requests received into the Member Support team via all contact channels including Chat, Telephone and Email. You will then process these membership queries in a timely, accurate and efficient manner and actively engage with our members to give the best possible quality and service.
Based at a hub within our *CLUBNAME* David Lloyd Club, you will work as part of a team focused on providing outstanding service and support to our members. This role is based in one of our Membership Hubs, with working hours of either 9:00-17:00 or 10:00-18:00, offering a consistent and structured working pattern.
Our perks
*This role is located at our...... membership hub*
Membership UK
About David Lloyd Clubs
- Industry
- Health and Fitness
- Headquarters
- Hatfield, United Kingdom
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