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Clinical Support Assistant in Newcastle

On-site in Newcastle·Full-time·Added today (last checked 9 Nov)

Cumbria, Northumberland, Tyne and Wear NHS Foundation Trust

55 open roles

Our summary

Salary: £25,760 - £27,476 a year
About £1,840 - £1,940 a month after tax.
Work mode: On-site, Newcastle
Contract: Full-time
Closing date: Apply by Tuesday 17 November

Skills

Cumbria, Northumberland, Tyne and Wear NHS Foundation Trust is hiring for this role in several places. This vacancy is in Newcastle.

The role

Job summary

An exciting opportunity has arisen for a Band 3 Clinical Support Assistant to join the Newcastle/Gateshead Step Up Hub Team.

The successful candidate will work as part of a multidisciplinary team providing high-quality community mental health care and treatment.

In this role, you will assist in the delivery of care and treatment to service users with a wide range of needs, diverse presentations, and varying mental health conditions, under the direction and supervision of a registered practitioner.

The team comprises a well-established mix of professionals who work collaboratively to deliver personalised, recovery-focused care.

The post involves supporting clinical team members to deliver evidence-based interventions and promote effective partnership working across multi-agency services.

Our team was established to support individuals experiencing complex and enduring mental health difficulties, including psychosis, who may benefit from an intensive and assertive psychosocial approach. We work closely with service users to enhance engagement with care and treatment, manage risk, and reduce the likelihood of avoidable hospital admissions.

We are committed to promoting independence, developing daily living skills, and supporting individuals to achieve meaningful recovery and reintegration within their communities through a range of therapeutic and practical interventions.

Main duties of the job

To assist in the delivery of care and treatment to service users with a range of mental health conditions, diverse presentations, and varying levels of need, under the direction and supervision of a registered practitioner.

To implement and evaluate care within an agreed framework of practice as a member of the multidisciplinary team, ensuring the delivery of high-quality, person-centred care that promotes recovery, wellbeing, and maximises independence.

To maintain accurate, timely, and comprehensive electronic health records relating to care and treatment interventions undertaken.

To work collaboratively as a member of the team to provide effective, compassionate, and person-centred care.

To provide care that is underpinned by empathy, kindness, dignity, and respect, promoting positive therapeutic relationships with service users and carers.

To actively participate in clinical supervision, appraisal, mandatory training, and continuing professional development opportunities in accordance with Trust policy.

About us

We aim to attract and retain a diverse, talented and committed workforce, who are caring and compassionate, and therefore able to meet the demands of the modern NHS now and in the future. In return we can offer a dynamic working environment in which to build a career.

Job description

Job responsibilities

Please find attached job description for full details.

Advertising date : 3rd November 2026

Closing date : 17th November 2026

We welcome your application.

Person Specification

Education and Qualification

Essential

Completion of a competency-based programme within probationary period OR equivalent demonstrable experience
Knowledge of care related procedures, clinical observation, relevant legislation

Desirable

Level 3 qualification in a healthcare related subject OR a portfolio of equivalent demonstrable experience

Knowledge and Experience

Essential

Previous care experience
Person centred care approach
Understanding of mental health and/or learning disabilities needs
Safeguarding knowledge
Awareness of carer needs

Skills and Competencies

Essential

Good interpersonal and communication skills
Ability to undertake PMVA (Prevention and Management of Violence and Aggression) training
Verbal and written communication skills
Effective Time Management

Desirable

Ability to prioritise tasks
Accurate record keeping skills

Additional Requirements

Essential

Ability to meet the mobility and geographical requirements of the post

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.