Export Administrator

Salary: £29,823 per annum. 

• Annual Leave – 20 days inclusive of the bank holidays. 
• Pension scheme – We want colleagues to enjoy a comfortable retirements so we offer a great contribution of 4% employee and 4% employer.
• Life Assurance -  2 x your annual salary.
• Wellness – Via our Employee Assistance Programme we offer immediate access to a confidential telephone counselling and legal information service that operates 24 hours a days, 365 days a year.
• Eye Care Vouchers – We can provide you with substantial savings with free eye tests and discounts on prescription glasses.
• Reward & Recognition – We recognise that employees have gone the extra mile via Employee of the month and year, special recognition and long service awards.
• Everyday discounts - Via our benefit platform you will have access to over 50 retailer discounts for everyday savings!

If you meet the requirements for the above role and are looking for your next career opportunity please apply now and become a part of our #WinningTeam!

Our Crick site have an exciting opportunity for an Export Administrator to join our friendly team on a full time permanent basis. 

As an Export Administrator you will be responsible for processing and progressing all orders from preliminary documentation through to delivery and acceptance by the customer, together with all licence/export documentation and invoicing. Ensuring that high levels of productivity, attendance and customer satisfaction are maintained at all times.

Key Duties of an Export Administrator:

• Preparing export quotations accurately and in a timely manner.
• Dealing with all Distributor’s and Customer’s enquiries in a timely and professional manner.
• Arranging transport delivery and monitoring all shipments.
• Preparing and reviewing all shipping documentation for export.
• Liaising with the warehouse to check stock availability and order fulfilment.
• Providing aftersales support to customers.
• Handling customer's enquiries/queries/order updates via telephone and email.
• Produce all necessary transport documents.
• Complete Export Customs declarations.
• Liaising extensively with clients and building successful long term business relationships.
• Liaising with warehouse, transport staff, and customers to maintain accurate stock records.

Working hours: 4 on 4 off, 7am-7pm.

• Previous experience of working in Export and a high-level Administrative role.
• The ability to prioritise workload without supervision.
• Excellent communication skills, both written and verbal.
• Outstanding Customer Service skills.
• Working knowledge of Microsoft suite.
• Excellent reporting skills.
• Knowledge of warehouse operations (desirable).