Warranty Specialist

Warranty Specialist

Bruntingthorpe

£34,114.00

40 hours per week (Monday - Friday)

Accelerate your career with a company that leads the way!

Manheim Vehicle Solutions, part of the Cox Automotive Group, is a growing and evolving business delivering vehicle fleet and handover services for some of the biggest names in the automotive industry.

The role of Warranty Specialist sits within the Warranty Workshop team and forms part of the wider Commercial and Operations team within the Manheim Vehicle Services structure.

Why Join Us & What's In It For You?

As a Cox Automotive team member, you'll have access to a wide range of benefits, including exclusive discounts, cashback offers and our brilliant peer to peer recognition scheme. And there's even more to enjoy:

• Option to buy additional holiday days

• Your birthday off every year - paid

• One annual Well-Being Day for you to relax and recharge

• One paid Charity Day to give back and support a cause that matters to you

• Opportunities for career progression across the Cox Automotive network

• Competitive pension scheme

About The Role

As a Warranty Specialist, you'll play a key role in ensuring vehicle warranty claims are accurate, compliant and processed efficiently.

What You'll Be Doing

• Processing vehicle warranty claims accurately and within agreed deadlines.
• Reviewing warranty job cards and supporting documentation to ensure compliance with manufacturer guidelines.
• Using manufacturer systems to track claims through to approval and payment.
• Maintaining accurate records, databases and spreadsheets.
• Acting as a key point of contact for workshop teams, manufacturers and internal departments.
• Responding to enquiries professionally and resolving issues promptly.
• Supporting warranty audits and identifying opportunities to improve processes.

What We're Looking For

We're looking for someone who is proactive, organised and eager to learn, with a strong eye for detail and a commitment to excellent customer service.

You'll ideally have

• Good written and verbal communication skills.
• Strong organisational and time-management skills.
• Accurate data-entry and administration skills.
• The ability to manage competing priorities and meet deadlines.
• A flexible, team-focused approach and the confidence to use your initiative.
• Basic automotive knowledge or previous warranty experience would be an advantage, but full training will be provided for the right candidate.

We're Committed to Inclusion

We are proud to be an inclusive and equal opportunity employer. We celebrate diversity in all its forms. We are a place where you can be you.

Ready To Join Our Team & Make A Difference?
Apply now and drive your career forward with one of the automotive industry's most trusted names.