Warranty and Quality Assurance Assistant

Competitive starting salary (subject to experience and skill level), starting 22 days annual leave (rising to a maximum of 27 days).

Reporting to Warranty & Quality Assurance Manager, you will:

· Process global warranty claims via web-based system

· Receive, inspect and process returned parts via warranty or suppliers.

· Liaise with suppliers for quality concerns

· Package and ship parts to be returned to suppliers or to fulfil warranty requirements

· Check conformity of parts with samples checks at goods in

· Investigate part quality or defects reported from production line

· This list is not exhaustive...

37.5 hours per week Monday to Friday

Mon-Thurs 7.00 - 16.00 (1 hour for lunch)

Fri 7.00 - 12.30

After a probationary period, there will be a range of benefits such as eligibility to join the Company Pension Scheme, staff purchase discounts and death in service life cover.

If you wish to apply for this role, please do so by emailing Caterham HR Careers at:

This email address is being protected from spambots. You need JavaScript enabled to view it. with a brief covering letter and your CV.

Due to an internal transfer we have a rare and exciting opportunity for someone to join our Warranty and Quality Assurance team. Although only a small team it has a global reach, resolving & preventing problems for our passionate dealers in the UK and around the world.

The role is split into two functions; processing of warranty claims from dealers globally alongside quality control of parts. This will include speaking to worldwide suppliers to raise concerns and action returns via "return to vendor" process. Although this is the bulk of our responsibilities, they do not end there, being an adaptable and ambitious person you will be encouraged to show initiative and creative license.

The role does involve some physical work with the movement of parts during investigations and dispatching for warranty so must be comfortable doing so.

· Computer Literate with a basic MS-Excel understanding

· Positive "can do" attitude

· Ability to follow processes and procedures

· Eye for detail with high standards of efficiency

· Ability to build relationships

· Passionate about quality of work

· Reliable

· Able to work on your own as well as part of a team.

Based at Caterham's manufacturing facility in Dartford, Kent