Delivery Manager

EDF Energy is a key customer within the Costain Defence & Nuclear sector with a Project Controls Resource (PCR) framework contract secured and mobilised in early 2017 for an initial period of seven years. Costain has been awarded a new contract to the end of 2030 with options to extend. Under the contract Costain will provide project controls resources to support operations at each of EDF Energy's operational nuclear power stations, and at its head office in Gloucester. Although contractually a resource provision framework, Costain are increasingly taking responsibility for the service that is delivered by the team.

• First point of contact for the Client Project Portfolio Managers
• Responsibility for service delivery in alignment with client key objectives
• Presents proposals to the Client for improvements to the quality, efficiency and effectiveness of operations
• Provides and underpins daily customer focus

• Understands commercial drivers, supporting delivery in line with Costain business plans
• Responsibility for contract profitability
• Able to drive efficiency and continual productivity improvements

• Proactively manage risk and opportunities

• Develop and maintain partnerships with client, partners and suppliers as appropriate
• Supports meeting the performance requirements of the Contract and driving Continuous Improvement
• Leads on improvement initiatives across the framework

• Maintains oversight of one or more of the following: Project Controls Apprenticeship Programme, Promotions Pipeline, Capability Development

  Leadership

• Ability to lead multi discipline teams across multiple locations focused on delivering high levels of customer satisfaction whist ensuring effective management of the people and contract performance
• Establishes clear lines of communications throughout the team, defining roles and responsibilities to ensure the efficient use of resources
• Champions Safety, Health and Environment and ensures that standards are set, maintained and continually challenged for improvement

• Supports EDF account management, working with the Framework Manager and the rest of the Costain to leverage the broader Costain capability to support EDF.

  People/Culture

• Promotes a culture of innovation, best practice and continuous improvement
• Leads the team to deliver operational excellence and promotes a positive can-do culture
• Ensures succession plans are in place for key roles and people risks are understood and managed
• Promote and support individual and team development through our robust re-SQEP process with the client

• An exemplary role model for Costain in demonstrating the required behaviours to ensure the success of the framework and build strong relationships across the wider EDF Energy