Renewals Coordinator & Administrator

We're looking for a highly motivated Administrator - Renewals, to complement our fantastic team in our Lettings Support Centre in Cardiff.

As our Renewals Administrator, you will provide tenancy administration support services to branches, landlords and tenants.

• Liaising with landlords, tenants, branches
• Ensure the smooth transition throughout the renewal process
• Obtaining instructions from landlords before the end of the tenancy
• Preparing new tenancy agreements
• Administering periodic tenancies
• Chasing in unsigned tenancy agreements
• Sending notification to our accounts team
• Any other administration tasks as required
• Outstanding Customer Service skills
• Solid administration skills
• Resilient, positive, numerate and detail oriented
• Organised and able to prioritise workload in a fast-paced environment
• Excellent verbal and written communication skills
• IT literate (MS Office, internet, email systems)

Skills and experience required to be a successful Renewals Administrator