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Microsoft Dynamics 365 CRM Functional Consultant

Hybrid in London·Full-time·Added 4 days ago (last checked 12 Oct)

Cognizant

54 open roles

Overview

Job details

  • Full-time

    Per the ad.

  • Hybrid

    Office and home days — the ad has the split.

Requirements

  • Be near London for hybrid days

    No relocation package mentioned.

Skills

Nice to have

Requirements

What we're looking for

  • Dynamics 365 CE
  • Functional Consulting
  • Bid Management
  • Team Management
  • Agile

Nice to have

  • Product Management
  • Azure DevOps

Pay & benefits

What you'll get

  • Private Medical Insurance
  • Employee Assistance Program
  • Income Protection Cover
  • Death in Service Cover
  • Group Personal Pension Plan with enhanced employee contributions
  • Flexible Working and Working from Home

The role

  • You will be working on Dynamics 365 CRM solution implementations for Cognizant's public sector customers. Candidate will be working in a capacity of Functional Consultant within a project team.

What you'll do

Experience, understanding and knowledge required:

  • Experience of Dynamics 365 CE capabilities and extensibilities
  • Experience in leading business discussions with customer for project discovery and business process mapping
  • Experience in leading discussions around business requirements, product backlog refinement and user expectation management in Agile projects
  • Solid experience working in an Agile team to agree and develop system/product designs based on user requirements and specify these as user stories
  • Ability to write clear, testable user stories using Gherkin acceptance criteria
  • Experience managing agile delivery teams and team of business analyst
  • Understanding of Design & configuration experience in Dynamics 365
  • In-depth knowledge of the Microsoft Dynamics CRM platform
  • Experience in doing fitment analysis of customer requirements
  • Knowledge in Performance tuning possibilities in Dynamics 365 implementations
  • Experience in collaborating with business stakeholders for data integration and data migration activities which can guide team of developers
  • Experience in managing Dynamics 365 projects in a capacity of product owner or business analyst
  • Capability to estimate Dynamics CRM project requirements
  • Knowledge in multiple components of responding to RFPs/RFIs
  • Capable of leading RFP responses for green field/Enhancement/Support D365 engagements
  • Microsoft Azure knowledge
  • Understanding of DevOps project implementation

How you'll work

Hybrid role with occasional visits to client sites in London. Expected travel around twice per week.

Hiring process

If you wish to apply, kindly send your profile to christina.ioannidis@cognizant.com

About Cognizant

Cognizant is a global IT services and consulting company whose engineers, consultants, researchers and innovators turn ideas into AI and advanced technologies for client organizations. It serves a wide range of industries including automotive, banking, consumer goods, communications and media, healthcare, insurance, retail, manufacturing, and travel and hospitality.

Its work spans areas such as data and AI, digital engineering, business processes, and consulting, helping leading organizations convert ideas into action. The company describes a supportive culture focused on continuous learning and career growth.

Industry
IT Services

In their own words

About the company & team

  • Join a team of passionate thought leaders in a dynamic and collaborative environment! Cognizant Microsoft Business Group's Business Applications team is hiring now and we're looking for our next Microsoft Dynamics 365 CRM Functional Consultant to join us.
  • The Microsoft Business Group is a cloud-first, full-service Microsoft partner committed to delivering innovative technology solutions that solve human challenges. We are compelled by our core values to drive transformational results for clients across all company sizes, geographies and industries. The Cognizant Microsoft Business Group team delivers full lifecycle solutions-from project inception and planning, through deployment to ongoing support and maintenance.

Why should you work at Microsoft Business Group?

  • Multi Award Winning Business
  • Official and Award-Winning Microsoft Partner
  • Award Winning Databricks Partner
  • Official GitHub Partner
  • Cloud Native Organisation
  • Growing International and Diverse teams
  • Hugely collaborative environment, where ideas and knowledge sharing are actively encouraged
  • We are committed to diversity, inclusion and belonging and welcome applicants from all backgrounds

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