Logistics Supervisor

We are seeking a highly organised and proactive Logistics Supervisor to oversee and coordinate all vehicle movements across our West London dealership operations. This role is responsible for ensuring the efficient planning, tracking, and delivery of vehicles, whilst maintaining exceptional levels of customer service and operational efficiency.

The successful candidate will also manage and coordinate home delivery arrangements, ensuring customers receive a seamless and professional vehicle handover experience.

• Coordinate and supervise all vehicle movements between dealerships, compounds, workshops, customers, and third-party locations.
• Plan and manage daily vehicle transportation schedules to ensure timely delivery and collection.
• Monitor vehicle stock movements and maintain accurate records.
• Liaise with internal departments to ensure vehicle availability and readiness.
• Resolve logistical issues quickly and effectively to minimise operational disruption.
• Ensure all vehicle movements comply with company policies and legal requirements.
• Manage and organise vehicle home deliveries for customers.
• Coordinate delivery schedules with customers and internal teams.
• Ensure vehicles are prepared and presented to the highest standards before delivery.
• Monitor customer satisfaction and address any delivery-related concerns.
• Maintain accurate delivery records and reporting.
• Ensure all logistics documentation is completed accurately and on time.
• Produce regular reports on vehicle movements, delivery performance, and operational efficiency.
• Monitor key performance indicators and identify opportunities for process improvements.
• Support budgeting and cost control within the logistics function.

• Customer-focused approach.
• Highly organised and methodical.
• Professional and reliable.
• Strong problem-solving capabilities.
• Ability to work under pressure and meet deadlines.
• Positive, proactive attitude with a continuous improvement mindset.