Managers Control Self-Assessment (MCA) Analyst

Overview

The MCA Automation Analyst supports the enhancement and automation of Citi's Manager Control Assessment (MCA) program through data analysis, reporting, process improvement, and technology-enabled solutions. The role assists in reducing manual processes, improving data quality, and strengthening risk and control monitoring while ensuring adherence to Citi's Policies, Standards, and Procedures. The successful candidate will work closely with Risk, Controls, Business, and Technology teams to support MCA governance and reporting initiatives.

Responsibilities

• Support the execution and continuous improvement of MCA automation and reporting processes.

• Assist in developing and maintaining standardized MCA dashboards, metrics, and management reports.

• Perform data analysis to identify trends, exceptions, and potential control gaps within the risk and control environment.

• Support data validation, reconciliation, and quality assurance activities across MCA data sources.

• Assist with requirements gathering, documentation, testing, and implementation of MCA automation solutions.

• Partner with Risk, Controls, and Technology teams to identify opportunities for process efficiencies and automation.

• Help prepare governance committee materials, management reports, and presentations for senior stakeholders.

• Monitor and track MCA-related action items, issues, and remediation activities.

• Support governance and oversight activities in accordance with Citi's MCA Policies, Standards, and Procedures.

• Assist in maintaining accurate documentation of MCA processes, controls, and reporting requirements.

• Contribute to process improvement initiatives aimed at enhancing control effectiveness and operational efficiency.

Qualifications

• Few years of experience in Risk & Controls, Operational Risk, Compliance, Internal Audit, Business Analytics, Governance, or related functions.

• Basic understanding of risk management principles, controls, and governance frameworks.

• Strong analytical and problem-solving skills with the ability to work with large datasets.

• Experience using Excel for data analysis, reporting, and reconciliation activities.

• Familiarity with reporting and visualization tools such as Tableau, SQL, or similar tools is preferred.

• Strong attention to detail and ability to ensure data accuracy and completeness.

• Ability to manage multiple tasks and meet deadlines in a fast-paced environment.

• Effective verbal and written communication skills.

• Ability to collaborate with cross-functional teams and stakeholders.

• Interest in process automation, data analytics, and continuous improvement initiatives.

Preferred Skills

• Exposure to MCA, Operational Risk Management, Compliance, Audit, or Governance processes.

• Basic knowledge of workflow automation tools and reporting platforms.

• Familiarity with Risk and Control Framework is a plus.