Equity Swap Middle Office Analyst

Role Overview

The Securities & Derivatives Analyst 2 is an intermediate-level role sitting within the Operations - the Equity Swaps Middle Office team sits within Citi Market Operations supporting the Delta One Business and is part of the overall Prime Finance Middle Office unit. The primary responsibility is servicing the Prime Swap clients. The successful candidate will be the main point of contact for all operational queries for their client base and they will interact closely with clients and internally across the Business, Middle Office and Operations.

Responsible for providing first class operational client support as well as supporting the team manager in project work and ad-hoc requests assigned to the team. The primary role will incorporate all aspects of Equity Swap operational client service - covering execution to allocation trade handling, trade lifecycle management, fails management and Client and Desk queries. This is a client-focused role with large volumes and quick turnarounds with an increasing focus on providing innovative value add services to increase the client experience

What you'll do

• Provide support to Front Office Sales and Trading around lifecycle management
• Helping to maintain a culture and environment where processes, risks and controls are continually monitored, and potential risks escalated on a timely basis
• Trade handling across equity hedge and swap side, including trade capture/allocation, trade exception clearance and connectivity issue resolution with our tech partners
• Main point of contact for client operational queries
• Management of client trade activity, liaising with the Desk and Clients to resolve any issues
• Management of client settlement query resolution
• Support trade capture management, Front to Back reconciliation and identifying operational risk
• Contribute to the development of new techniques for the trade life cycle, and improve processes and workflows
• Driving initiatives to reduce Manual Touch Points (MTP's) for global team

What we need from you

• Experience & Domain Knowledge
• Baseline understanding of securities, derivatives, and Treasury products, with practical execution experience in transaction processing or operational workflows.
• Proven track record of executing multiple concurrent tasks in a fast-paced, high-risk operational environment.Technical & Analytical Skills
• Practical experience utilizing spreadsheet macros and analytical tools to manipulate data, generate reports, and automate daily tasks.
• Demonstrated capability to analyse moderately complex operational datasets and identify discrepancy patterns.
• Operational & Governance Acumen
• Foundational knowledge of accounting standards, operational risk frameworks, and regulatory policy requirements.
• Strong commitment to transparent risk management, sound ethical judgment, and adherence to internal control procedures.Leadership & Stakeholder Influence
• Clear written and verbal communication skills with the ability to coordinate across trading desks, branch offices, and operational support units.
• Strong collaborative mindset with the ability to escalate issues proactively and work toward cross-departmental solutions.