Housing Options Team Leader

• Competitive hourly rate of £40.00-£45.00 (Umbrella).
• Initial 3-month full-time contract with a hybrid working arrangement (3 days per week in the office).
• Opportunity to lead a frontline homelessness service and make a meaningful difference to vulnerable households.

You will lead the day-to-day delivery of a responsive, customer-focused and legally compliant Housing Options and Homelessness Service, ensuring effective homelessness prevention and relief.

This role involves supervising Housing Options Officers, overseeing complex casework, monitoring performance and deputising for the Housing Options Manager when required.

• Lead and support Housing Options Officers and Triage Officers, ensuring high-quality service delivery and effective team performance.
• Oversee complex and sensitive homelessness cases, providing professional guidance and ensuring compliance with statutory duties.
• Monitor casework quality, decision-making and service performance, implementing quality assurance checks.
• Support partnership working with statutory agencies, housing providers and voluntary organisations.
• Deputise for the Housing Options Manager, providing operational oversight and contributing to service improvements.

Braintree, Essex | Hybrid - 3 days on-site
Rate: £45.00 per hour (Umbrella)
IR35 Status: Inside IR35
Initial Contract Length: 3 months
Working Hours: Full-time - 36 Hours
Closing Date: 12 November 2026