Senior Support Worker - East Craigs

Care Support Scotland

We are a charity with decades of experience supporting people across Scotland, providing those who need us with support that ranges from Mental Health, Learning Disability and Neurodiversity, Youth and Adult homelessness and Older People services.

Why work with us?

We have the following benefits to help attract and retain the best talent, ensuring we provide high quality care to those we support, this includes:

• 6% employer pension contribution
• Death in benefit cover (2 times salary)
• Enhanced Sick Pay
• Fully funded qualifications
• Career development and progression opportunities

Who we are looking for

The Learning Disability and Neurodiversity team is looking for Senior Support Worker to join our team. The service provides practical and emotional support to adults who have a mental health diagnosis in our visiting support services in Edinburgh. We are looking for a hard working an experienced support worker who is interested in progressing in their career and taking on additional responsibilities, or a senior support worker looking to take on a new challenge. This is a fantastic opportunity for someone passionate about a career in social care who wants to gain valuable hands-on experience and enhance their skillset. Above all we want someone that shares in our values. Our mission is to provide positive, life changing support, delivered by inspiring, professional staff.

About the Service

All of our services work with people who have a diagnosed Learning Disability, or who are neurodivergent. We give them support to live as independent a life as possible.

This includes helping them to attend groups, clubs and other community activities. We also help them to manage their household and cook healthy meals, as well as areas like gatekeeping and medication administration.

Our East Craigs core and cluster is in the leafy suburb of Corstorphine, on the west side of Edinburgh. The cluster of houses and flats are managed by a Housing Association, and are linked to Care Support Scotland. Our staff base is nearby, so there's always someone around to offer support. East Craigs core and cluster support packages start at 30 hours per week. We also provide outreach support to people living in the area, in tenancies that aren't linked to Care Support Scotland.

Role and Responsibilities

• Apply your knowledge of best practice, codes of practice and current regulations in the social care sector and ensure the provision of a high quality and socially inclusive service
• Manage and co-produce support plans and contribute to support reviews
• Assist Service Managers and Team Leaders with service referrals and staff interviewing & selection procedures
• Take on the role of shift leader in the absence of the Service Manager
• Assist in managing a team of Support Workers by reviewing the delivery of support and ensure staff are following the correct policy and procedures.

Essential experience, qualifications and skills

• Experience of providing support to people who have experienced homelessness, mental ill health, and drug and alcohol use.
• Experience of working in a fast-paced environment which requires a dynamic approach to problem solving.
• SVQ3 in Social Care or willing to work towards.
• SSSC registered or willing to become so.
• Ability to use empathy and relational skills to build positive relationships within our community and with colleagues.
• An understanding of and ability to work within ethical and relational boundaries.

Desired experience, qualifications and skills

• Experience of working with a range of agencies as a team
• Networking and skills making meaningful connections
• Awareness around Trauma Informed Practice
• ASSIST/Mental Health First Aid trained
• Naloxone trained
• Knowledge and understanding of the causes of homelessness, substance use and mental health including Attachment Theory and Adverse Childhood Experiences.
• Understanding of services that support homelessness, substance use and mental health.
• Experience in line managing a team.

Additional Notes

• Shift work, weekend work may be a requirement of this role.
• PVG scheme membership
• SSSC registration are requirements of this post
• Please note, you will be asked to provide evidence of your eligibility to work in the UK.
• We reserve the right to bring the closing date forward if a suitable candidate is identified.

Care Support Scotland is an equal opportunities employer and always welcomes applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, pregnancy and maternity

Closing Date: 6th November 2026

Please note: Care Support Scotland is not currently offering visa sponsorship for this position