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Senior Host

On-site in London·Full-time·Added 1 month ago (last checked 1 Oct)

Overview

Job details

  • Full-time

    Per the ad.

Benefits

  • Cycle to work scheme

    Commuter benefits named in the ad.

The role

Sexy Fish, located in the heart of Mayfair, is an avant-garde dining destination celebrated for its opulent decor, innovative cuisine, and electric atmosphere. As a pioneer in the culinary scene, Sexy Fish offers a unique blend of art, fashion, and culinary excellence. Our food takes its inspiration from Asian cuisine, with a focus on Japan - sushi, sashimi, tempura, and robata. The bar is known for offering the world's largest Japanese Whisky Collection and prides itself on unique service standards and cocktail knowledge. With creativity and flair at the front of every cocktail & drink created, the team won the Best International Restaurant Bar at TOTC 2022.

We are currently seeking a poised and experienced Senior Host to join our front-of-house team. As a Senior Host, you will play a crucial role in overseeing the dining experience, managing reservations, and contributing to the overall success of our establishment. If you have a passion for hospitality, strong leadership skills, and a commitment to delivering an exceptional guest experience, we invite you to be a key player at our restaurant.

Key Responsibilities:

- Oversee the daily operations of the front-of-house, ensuring high service standards.

- Manage and coordinate reservations, optimizing seating arrangements and guest flow.

- Open Table and/or Seven Rooms experience.

- Supervise and mentor front-of-house staff, providing guidance to maintain a positive work environment.

- Handle guest inquiries and concerns with professionalism and prompt resolution.

- Collaborate with the management team to organize and execute private events and functions.

- Ensure adherence to company policies, procedures, and quality standards.

- Contribute to maintaining a positive and inclusive atmosphere for both guests and staff.

Requirements:

- Proven experience as a Senior Host or in a similar leadership role within the hospitality industry.

- Strong organizational, communication, and interpersonal skills.

- Exceptional problem-solving abilities and a proactive approach to operational challenges.

- Ability to work in a fast-paced environment and manage multiple tasks efficiently.

- Familiarity with reservation systems and basic administrative tasks.

Benefits:

-30% Dining discount across our Caprice restaurants (excluding Scott's Mayfair) & The Ivy Collection

-Access to early pay, savings tools & financial coaching via Stream

-Enhanced maternity & paternity leave

-Cycle to work scheme and refer-a-friend bonuses up to £1,000

-English language classes, length of service awards & employee recognition bonuses

-Private medical and life insurance for senior leaders, life insurance for head office employees

-Employee Assistance Programme

-Plus, a structured pension scheme with employer contributions

Join our team and be a part of a distinguished establishment committed to delivering unparalleled hospitality.

We promote a working environment in which equal opportunity and diversity is recognised, valued, and encouraged.

About Caprice Holdings

Industry
Restaurants and members clubs
All open roles at Caprice Holdings

Location

Caprice Holdings · W1J 6BR

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