Assistant Reception Manager

J Sheekey, an institution situated in Leicester Square, is an iconic seafood restaurant celebrated for its rich heritage, exceptional cuisine, and unwavering commitment to providing an extraordinary dining experience. With a history dating back to 1896, J Sheekey has been a favourite among Londoners, theatregoers, and seafood enthusiasts alike. Renowned for its impeccable service and a menu showcasing the finest seasonal seafood, J Sheekey continues to be a destination where tradition meets contemporary culinary excellence.

We are currently seeking a dedicated and energetic Assistant Reception Manager to join our dynamic team. As an Assistant Reception Manager, you will play a crucial role in supporting the front-of-house operations, ensuring the smooth flow of guest services, and contributing to the overall excellence of our dining experience. If you have a passion for hospitality, a strong work ethic, and are committed to delivering top-notch service, we invite you to be a valuable part of the experience.

Key Responsibilities:

- Oversee the reception area, managing reservations and coordinating with the front-of-house team.

- Open Table and/or Seven Rooms experience.

- Assist in ensuring a warm and welcoming atmosphere for guests from arrival to departure.

- Handle guest inquiries, providing information about the restaurant and assisting with special requests.

- Work closely with the management team to organize and execute private events and functions.

- Collaborate with other staff members to maintain an efficient and harmonious working environment.

- Support the Reception Manager in daily administrative tasks.

Requirements:

- Previous experience in a receptionist or assistant manager role within the hospitality industry.

- Strong organizational and multitasking skills.

- Exceptional communication and interpersonal skills.

- Ability to work in a fast-paced environment and handle guest interactions with professionalism.

- Familiarity with reservation systems and basic administrative tasks.

Benefits:

-30% Dining discount across our Caprice restaurants (excluding Scott's Mayfair) & The Ivy Collection

-Access to early pay, savings tools & financial coaching via Stream

-Enhanced maternity & paternity leave

-Cycle to work scheme and refer-a-friend bonuses up to £1,000

-English language classes, length of service awards & employee recognition bonuses

-Private medical and life insurance for senior leaders, life insurance for head office employees

-Employee Assistance Programme

-Plus, a structured pension scheme with employer contributions

Join our team and be a part of a distinguished establishment committed to delivering unparalleled hospitality.

We promote a working environment in which equal opportunity and diversity is recognised, valued, and encouraged.