Assistant General Manager

Balthazar, found in the heart of Covent Garden's theatre district, is an iconic brasserie known for its timeless elegance, exceptional cuisine, and unwavering commitment to providing an outstanding dining experience. Based on the original concept in New York, Balthazar offers a seamless blend of French-inspired dishes and classic hospitality. Our commitment to providing spectacular service is woven into the very fabric of Balthazar, where every visit is an invitation to indulge in the artistry of the delicious dishes and meticulously crafted cocktails.

We are currently seeking a dedicated and dynamic Assistant General Manager to join our team. As an Assistant General Manager, you will play a pivotal role in overseeing daily operations, ensuring exceptional guest experiences, and contributing to the overall success of our establishment. If you have a passion for hospitality, strong leadership skills, and a commitment to delivering excellence, we invite you to be an integral part of the team.

Key Responsibilities

- Collaborate with the General Manager to oversee and manage all aspects of restaurant operations.

- Supervise and mentor staff, providing guidance to maintain high service standards.

- Assist in developing and implementing effective business strategies to drive revenue and profitability.

- Ensure adherence to company policies, procedures, and quality standards.

- Handle guest inquiries and concerns with professionalism and prompt resolution.

- Foster a positive and inclusive work environment, promoting teamwork and a strong work ethic.

Requirements:

- Proven experience in a leadership role within the hospitality industry, preferably as an Assistant General Manager.

- Strong organizational, communication, and interpersonal skills.

- Exceptional problem-solving abilities and a proactive approach to operational challenges.

- Ability to work in a fast-paced environment and manage multiple tasks efficiently.

- Knowledge of restaurant management software and basic financial acumen.

Benefits:

-30% Dining discount across our Caprice restaurants (excluding Scott's Mayfair) & The Ivy Collection

-Access to early pay, savings tools & financial coaching via Stream

-Enhanced maternity & paternity leave

-Cycle to work scheme and refer-a-friend bonuses up to £1,000

-English language classes, length of service awards & employee recognition bonuses

-Private medical and life insurance for senior leaders, life insurance for head office employees

-Employee Assistance Programme

-Plus, a structured pension scheme with employer contributions

Join our team and be a part of a distinguished establishment committed to delivering unparalleled hospitality.

We promote a working environment in which equal opportunity and diversity is recognised, valued, and encouraged.