Customer Service Advisor
We're Capital on Tap 👋 💳 Capital on Tap started because small businesses were underserved.
UK jobs. Bigger possibilities.
136,000+ live jobsHybrid in London·Added 1 month ago (last checked 3 Oct)
36 open roles
Hybrid
Office and home days — the ad has the split.
Be near London for hybrid days
No relocation package mentioned.
28 days holiday + bank holidays
Paid annual leave, per the ad.
Pension matched up to 7%
The employer matches what you pay in, per the ad. The legal minimum is 3%.
Cycle to work and season ticket loan
Commuter benefits named in the ad.
Great Work Deserves Great Perks
We try not to take ourselves too seriously (all the time) so we make sure our office is decked out with a pool table, arcade machine, beer tap, and a couple of office dogs thrown in for good measure. Check out our benefits:
🏥 Private Healthcare including dental and opticians services through Vitality
✈️ Worldwide travel insurance through Vitality
🎁 Anniversary Rewards (£250, £500, £750, 4-week fully paid sabbatical)
👛 Salary Sacrifice Pension Scheme up to 7% match
🏖️ 28 days holiday (plus bank holidays)
📖 Annual Learning and Wellbeing Budget
👪 Enhanced Parental Leave
🚲 Cycle to Work Scheme
🚂 Season Ticket Loan
💬 6 free therapy sessions per year
🐶 Dog Friendly Offices
🍫 Free drinks and snacks in our offices
We're Capital on Tap 👋
💳 Capital on Tap started because small businesses were underserved. Big banks were slow, their products weren't fit for purpose, and small business owners often couldn't access what they needed. We set out to fix that.
Today we're a financial platform - not just a credit card company. We offer a best-in-class business credit card, SME-focused spend management platform, a savings product that hit £1 billion in funds within its first year, and a growing suite of tools and financial products that make running a small business easier.
1,000+ employees, £20bn in annual card spend, 200,000+ customers, 17,000+ Trustpilot reviews averaging 4.7 stars, and we're profitable. We've done a pretty good job so far, but we're just getting started!
At Capital On Tap, we run a hybrid embedded SRE model - We aim to work closely with the teams to provide them the best support. As a Site Reliability Engineer (SRE) you will help ensure our platforms are fast, reliable, and scalable. You'll design, build, and monitor systems, preventing issues before they happen.
XP, the engineering group you will be embedded into, is the platform group that builds the foundations the rest of our engineers rely on: the shared UI frameworks for web and mobile, the backend-for-frontend layer, and the internal developer platform and shared backend libraries beneath them. Our job is to make it fast and safe for product teams to ship great features, by owning the architecture and paved paths they build on top of.
What you'll be doing 🗃️
📍London, Old Street | 🏢 2 Days in Office
Even if you don't have all of the necessary skills, we still encourage you to apply.
Check out more of our benefits, values and mission here.
Other Info
👍Check out our 'Top Tips' for interviewing.
✔️Keep updated on new job opportunities by following us on Linkedin.
📧Email careers@capitalontap.com if you have any questions.
Excited to work here? Apply!
If you'd like to progress your career within our fast growing, profitable fintech then click apply and we will aim to get back to you within 3 working days (during busy periods this could take up to 5 working days.)
First stage
With a Talent Partner · 30 min
Intro, CV review and values.
Second stage
75 min
Technical task.
Final stage
With an Engineering Manager and Head of Platform Engineering · 30 min · 2 sessions
Two 30-minute interviews: one with the Engineering Manager and one with the Head of Platform Engineering.
Interview process 🤝
We will try to fit in the third and final stage on the same day.
Diversity & Inclusion 🌈
We welcome, consider and encourage applications from anyone who shares our commitment to inclusivity. Join us in creating a space where authenticity thrives, and everyone can do their best work.
or browse London·Engineering·DevOps & SRE·Mid-level·Hybrid·Banking & Fintech