Talent Acquisition Systems Administrator

• Sector leading Family Leave.
• Big Benefits. Dedicated 24/7 employee benefits platform Hive (Reward Gateway)
• with retail, cinema, and travel discounts
• 35% Childcare discount.
• 33 days holiday inclusive of bank holidays and an extra day off for your birthday every year
• Further Training and development.

As our Talent Acquisition Systems Administrator you'll play a key role in ensuring our Talent Acquisition systems operate effectively, supporting the team to deliver an efficient and seamless recruitment experience.

You will take ownership of the day-to-day administration, maintenance and development of our Applicant Tracking System (ATS), ICIMS, alongside other recruitment technology. You'll be responsible for managing system configuration, user access, workflows and functionality, ensuring our systems remain accurate, effective and fit for purpose.

Working closely with the Talent Acquisition team, People team, IT and external system providers, you'll act as the subject matter expert for our recruitment systems. You'll provide guidance and support to users, troubleshoot issues, identify opportunities for improvement and help maximise the value we get from our recruitment technology.

The role will also involve supporting recruitment reporting and maintaining data quality, ensuring our systems provide reliable information to support the wider Talent Acquisition function.

• Take ownership of the day-to-day administration and maintenance of our Applicant Tracking System (ATS), ICIMS, and other Talent Acquisition systems.
• Manage system configuration, including workflows, recruitment templates, fields, user settings and functionality.
• Create and maintain user accounts, permissions and access levels, supporting the onboarding and offboarding of system users.
• Act as the first point of contact for system queries, providing guidance and troubleshooting support to recruiters and hiring managers.
• Investigate and resolve system issues, escalating to IT or external system providers where necessary.
• Work with system providers to resolve technical issues and support ongoing system improvements.
• Review and optimise recruitment workflows and processes to improve efficiency and user experience.
• Support system testing, upgrades, new functionality and the implementation of system changes.
• Maintain system guidance, training materials and user documentation.
• Champion the effective use of ICIMS, ensuring it is embedded as the central recruitment system across the business.
• Identify opportunities to improve how recruitment systems are used across the Talent Acquisition team.
• Work with stakeholders to understand system requirements and translate these into practical solutions.
• Support the introduction of new recruitment technology and enhancements to existing systems.
• Monitor system functionality and user experience, proactively identifying areas for improvement.
• Ensure recruitment systems are being used consistently and in line with agreed processes.
• Build strong working relationships with IT, system providers and internal stakeholders to ensure effective system support.
• Produce and maintain regular recruitment reports and dashboards.
• Support ad-hoc reporting requests from the Talent Acquisition team and senior stakeholders.
• Carry out routine data-quality checks to ensure recruitment records are accurate and complete.
• Support the consistent recording and maintenance of recruitment information within ICIMS.
• Assist with data protection, retention and information governance requirements.
• Support recruitment campaigns and high-volume recruitment activity through effective system configuration and administration.
• Work with recruiters and hiring managers to ensure they are confident and competent in using recruitment systems.
• Provide practical system support to help the Talent Acquisition team deliver an efficient recruitment service.

Type: Permanent, full time 35 hours per week

Location: Hybrid, 1 day a week in our Burntwood head office

Salary: Up to £32,000 per annum DOE

If you're passionate about recruitment technology, enjoy getting the best out of systems and have a natural ability to solve problems and improve processes, we'd love to hear from you. Apply today and join our Talent Acquisition team.

You'll bring proven experience administering recruitment or HR systems, with the confidence to manage system configuration, support users and identify opportunities for continuous improvement.