Connected Care Lead

Salary: £30,927 per annum

At Bupa, we champion health and wellbeing, helping people live longer, healthier, happier lives. We're looking for a passionate and organised Connected Care Lead to join our team at New Victoria Hospital and play a pivotal role in delivering an exceptional patient experience across our Connected Care pathways.

This is an exciting new position created to support the growth of Connected Care services across the wider Bupa network. You'll work closely with consultants, clinical teams, operational colleagues, and Bupa Insurance to ensure patients receive seamless, coordinated care from referral through to treatment.

As Connected Care Lead, you'll become a central point of coordination for patients accessing specialist care pathways, ensuring their journey is efficient, supported and of the highest quality.

You'll:

• Coordinate referrals, bookings and patient pathways across multiple Bupa services.
• Act as a key liaison between patients, consultants, clinical teams, diagnostics services and Bupa Insurance.
• Monitor patient progression and proactively resolve any pathway delays.
• Coordinate and administer up to three specialist Multi-Disciplinary Teams (MDTs).
• Organise MDT meetings, prepare documentation and ensure outcomes are accurately recorded and communicated.
• Support pathway performance monitoring and service improvement initiatives.
• Build strong relationships with internal and external stakeholders.
• Contribute to the continued development and growth of Connected Care services.

37.5 hours per week, working flexibly between:

08:00 and 20:00, Monday to Sunday

At Bupa, you'll be welcomed into a supportive team where you can develop your skills, grow your career and make a real difference to patient lives every day.

In return, you'll benefit from:

• Competitive salary and benefits package.
• Bupa healthcare benefits.
• Access to learning and development opportunities.
• A collaborative and supportive working environment.
• Opportunities to get involved in service improvement and business development projects.
• The chance to work for one of the UK's leading healthcare organisations.

If you're passionate about delivering exceptional patient experiences and want to be part of an innovative and growing service, we'd love to hear from you.

Apply now and help us build a healthier future for our patients

Time Type: Full time

Job Area:

Clinical Services

Locations:

New Victoria Hospital