Maitre'D

Being part of Rocco Forte Hotels means engaging in a career where passion and dedication are recognised and rewarded, making it an ideal place for those seeking growth and excellence in the hospitality industry.

Working with us provides access to the following perks:

• Discounted rates across our collection of iconic hotels - £25/€30 per night

• 50% discount on Food and Beverage, 25% discount on Spa Treatments & 20% discount on Health Spa products

• Extensive learning and development opportunities

• Meals on duty

• Social activities and events

• Recognition programs & Annual awards

• Pension Scheme

• Season Ticket Loan / Cycle to Work Scheme

• Employee Assistance Programme

Join Brown's Hotel London as a Maitre'D and be the charming, confident face of our Charlie's Restaurant, delivering sophisticated service and a warm welcome.

Working alongside the Charlie's Management team, you'll ensure flawless service and exceed guest expectations during one of the busiest and most exciting times of the year. Fluent in fine food and wine, you'll quickly master the menu and its provenance, while maintaining impeccable presentation and attention to detail. Your communication skills will ensure guest requests and dietary needs are met with professionalism and care. As a key team member, you'll have the opportunity to develop your skills and run your section during busy services. Your dedication and pride in your work will make you an essential part of the Rocco Forte family, helping to create memorable festive experiences for our guests.

Festive Fixed Term Cover Contract: 1st October 2026 - 3rd January 2027.

• Tailor your approach to achieve high-quality results and exceed expectations.

• Deliver discreet, understated, and timely service, always going the extra mile to ensure satisfaction.

• Taking ownership of your role, performing with excellence in line with departmental standards.

• A genuine passion for delivering exceptional, unrivalled 5-star service, ensuring everyone feels valued and respected.

• A positive attitude and a willingness to learn, adapt, and grow within the hospitality industry.

• Enthusiasm and a strong work ethic.

• The ability to work in a fast-paced environment & handling multiple tasks.

• The ability to create personalized, memorable experiences and build lasting relationships with our guests and team members

• Independence while collaborating effectively within teams and across departments.

• A commitment to maintaining high standards of hygiene, health, and safety.