Reuse Online Sales & Operations Assistant

SALARY: £29,000 per annum
HOURS: 37.5 hours per week: Thursday - Monday (With some flexibility)
LOCATION: Working from Avonmouth / Hartcliffe / Day's Road

Purpose of the role

At Bristol Waste, we have an opportunity to divert good condition, fit-for-purpose items from the waste stream and get them into the hands of people who can use them. Since our founding, reuse has been a key part of our vision.

The Reuse Online Sales & Operations Assistant will provide dedicated sales and operational support across Bristol Waste Company's reuse sites and online channels. The role will maximise the financial, social and environmental value of reusable items by developing online, auction and specialist sales; coordinating stock movement between our shops; supporting IT reuse and compost sales; and representing Reuse at events and outreach activities.

The role will help reduce the disposal of saleable items and create capacity for shop teams to focus on in-store sales and customer service.

Key Responsibilities

• Operate and develop online sales channels, including preparing, photographing, listing, pricing and processing items for sale through eBay and other approved platforms.
• Identify higher-value or specialist items and direct them to the most appropriate in-store, online, auction or specialist sales channel.
• Coordinate IT reuse stock, including its movement, presentation and availability for online and in-store sale.
• Support effective stock movement between sites to improve availability, presentation and consistency across the reuse shops.
• Support additional income-generating activities, including compost sales, auctions and other approved reuse initiatives.
• Attend events and outreach activities to promote Reuse.
• Coordinate approved donations to voluntary, community and social enterprise organisations, maintaining appropriate records and processes.
• Deliver excellent customer service and work collaboratively with shop colleagues, volunteers and other teams.
• Maintain accurate sales, stock and activity records, providing information that supports performance monitoring and decision-making.

Essential Requirements

• Experience selling products through online marketplaces or other digital sales channels (either professionally or personally).
• Must be able to prepare effective online product listings, including clear descriptions and photographs.
• Strong organisational and prioritisation skills, with the ability to manage activity across multiple sites and sales channels.
• Knowledge of stock control, pricing, merchandising and sales processes.
• Ability to work independently, use initiative and deliver agreed outcomes.
• Must be able to undertake manual handling safely and move stock where required.
• Knowledge of retail, online selling and customer service principles.
• Awareness of appropriate procedures for payment handling, customer information and online transactions.
• Full UK driving licence and ability to travel between sites
• A passion and understanding of reuse, recycling and environmental sustainability.

Our Benefits

• 25 days annual leave + 8 bank holidays
• 5% employer pension contribution
• Free BUPA Health Cash Plan and Employee Assistance Programme
• Onsite physiotherapist and Cycle to Work scheme
• £200 employee referral bonus
• Learning and development opportunities with clear progression routes
• Reward Gateway discounts at 900+ retailers
• Employee recognition awards and long service awards
• Salary sacrifice car scheme for tax-efficient vehicle leasing

Everyone Belongs

We're proud to be an inclusive employer and welcome applications from people of all backgrounds. We value diversity and ensure fair and equal consideration for all candidates.

How to Apply

Apply as soon as possible and before 23:59 on the closing date. We may close the vacancy early if we receive a high volume of applications. If you haven't heard from us within three weeks of the closing date, please assume your application has been unsuccessful on this occasion.

Contact:
Talent Acquisition Team

Email: recruitment@bristolwastecompany.co.uk
Phone: 0117 440 6676