Plumber (Multi)

Please note, salaries are calculated based on skills, experience, and qualifications using a specific matrix. You will be required to complete a Skills Confirmation document as part of the application process. If shortlisted to this part of the process, a member of the team will be in touch. Any qualifications listed as part of your application must be evidenced when requested.

We believe that benefits should be more than just perks. For us, they aren't simply little extras added on at the end, they're fundamental parts of what we stand for, from the very beginning. As standard.

That's why at bpha, we reward our employees by making sure we give them a supportive and caring environment, that empowers them to be happy, healthy and inspired, every day.

Our full benefits offering can be found here: https://www.bpha.org.uk/about-us/bpha-colleague-benefits/139/

Plumber (Multi)
Bedford and the surrounding areas
Up to £40,235.84 (depending on skills and experience)
Permanent, Full Time

Make a real difference in customers' homes

Join our In House Maintenance Service Team and help us deliver a high-quality repairs service to our customers. As a Plumber, you'll carry out a variety of domestic plumbing repairs and maintenance works across occupied and void properties, diagnosing faults and completing repairs safely, efficiently, and to a high standard.

As a valued member of the bpha In House Maintenance Service Team you will be provided with Uniform, Tools, Company Van (for business use only) and a fuel card.

· Carrying out domestic plumbing repairs and maintenance within occupied and void properties.

· Diagnosing faults and delivering effective, long-lasting solutions.

· Providing a professional and customer-focused service.

· Working safely and in line with SHEQ policies and procedures.

· Maintaining van stock and completing job records accurately.

· Working collaboratively with colleagues to deliver an efficient service.

Responsive Repairs Team - 40 hours weekly worked on an 16 weekly rota as per below:

Weeks 1-6 - Monday-Friday 8am - 5pm (including 1 hour lunch)

Weeks 7&8 - Monday, Tuesday, Thursday and Friday 8am - 5pm (including 1 hour lunch). Wednesday 8am - 12pm. Saturday 8:30am - 12:30pm

Weeks 7&8 - Monday & Wednesday 11am - 8pm, Tuesday, Thursday and Friday 8am - 5pm (including 1 hour lunch).

· Compliance with statutory, regulatory, and SHEQ requirements.

· High customer satisfaction levels and positive customer feedback.

· First-time fix performance and productivity measures.

· Quality of workmanship, post-inspections, and low defect/recall rates.

· Efficient use of materials, van stock, and approved products.

· Accurate completion of job records and reporting requirements.

Person Specification

· Strong commitment to customer service excellence.

· Organised, self-motivated, and able to manage time effectively.

· Good communication, organisational, and problem-solving skills.

· Ability to take ownership of issues and see them through to completion.

· High attention to detail and quality standards.

· Basic IT literacy for using handheld devices and job management systems.

We reserve the right to close this recruitment if it is deemed that we have received a suitable number of applications. On this basis we would advise that applications are submitted as soon as possible.

Please note: applications will be reviewed as received and bpha reserves the right to end the campaign prior to the advertised closing date if a suitable applicant is identified. Apply now to avoid disappointment.