Kitchen Fitter

Up to £40,235.84 (depending on skills and experience)

We believe that benefits should be more than just perks. For us, they aren't simply little extras added on at the end, they're fundamental parts of what we stand for, from the very beginning. As standard.

That's why at bpha, we reward our employees by making sure we give them a supportive and caring environment, that empowers them to be happy, healthy and inspired, every day.

Our full benefits offering can be found here: https://www.bpha.org.uk/about-us/bpha-colleague-benefits/139/

As a Kitchen Fitter, you will be responsible for the delivery and completion of kitchen replacements within our customers' homes and empty homes (voids). This multi-discipline role requires skills in carpentry, plumbing, plastering, tiling, decorating, and more, ensuring a high standard of installation and customer satisfaction. You will be a key part of our in-house maintenance team, delivering a service that understands and meets the needs of our customers.

• Complete kitchen installations and associated tasks to a high standard and quality.

• Deliver excellent customer service, ensuring positive outcomes for residents.

• Adhere to all SHEQ (Safety, Health, Environment, and Quality) policies, procedures, and safe working practices.

• Maintain van stock and order materials responsibly.

• Communicate effectively with supervisors, colleagues, and customers.

• Attend training, toolbox talks, and appraisals as required.

• Ensure company property and equipment are well-maintained.

• Maximise first-time fix rates and productivity.

• Contribute to continuous improvement and team collaboration.

Planned works team: 40 hours worked 8am-5pm, Monday - Friday

Please note: Salaries are calculated based on skills, experience, and qualifications using a specific matrix. You will be required to complete a Skills confirmation document as part of the application process. If shortlisted, a member of the team will be in touch. Any qualifications listed as part of your application must be evidenced when requested.

• Compliance with SHEQ standards and training requirements.

• High customer satisfaction scores and low complaint rates.

• First-time fix rate and productivity metrics.

• Quality of workmanship and post-inspection results.

• Efficient use of materials and van stock.

• Accurate and timely job reporting.

• Strong commitment to customer service excellence.

• Organised, self-motivated, and able to manage time effectively.

• Good communication and problem-solving skills.

• High attention to detail and quality.

• Basic IT literacy for using handheld devices and job systems.

We reserve the right to close this recruitment if we receive a suitable number of applications. On this basis, we advise that applications are submitted as soon as possible.

Please note: applications will be reviewed as received and bpha reserves the right to end the campaign prior to the advertised closing date if a suitable applicant is identified. Apply now to avoid disappointment.