Store Fulfilment Assistant

Join Boots as a Stores Fulfilment Assistant and help make shopping easier for customers every day.

Whether you're preparing online orders, supporting customers on the shop floor or helping keep the store running smoothly behind the scenes, you'll play an important role in delivering the great service Boots is known for.

Alongside industry-leading training, great colleague benefits and opportunities to develop your career, you'll be part of a supportive team where your contribution really matters.

As a Stores Fulfilment Assistant, you'll play a key role in helping customers get the products they need, when they need them. You'll be responsible for accurately picking and packing online customer orders while supporting the day-to-day operation of the store.

This is a varied role that combines online order fulfilment, customer service, stock replenishment and operational support, giving you the opportunity to build a wide range of retail skills and experience.

No two days are the same. You'll spend time both in the stockroom and on the shop floor, preparing customer orders, helping customers, replenishing products, operating tills and supporting deliveries. Working closely with colleagues across the store, you'll help ensure customers receive a brilliant experience every time they shop with Boots.

You'll receive training from day one and have the opportunity to build valuable retail experience, with potential to explore a range of career paths across Boots.

If you're organised, enjoy staying active, and want to make a real difference for customers, this could be the role for you.

You will:

• Pick and pack online customer orders accurately and efficiently.
• Ensure customers receive their orders on time and to a high standard.
• Support colleagues to keep the store operating smoothly.
• Help and advise customers on the shop floor.
• Work on tills when required.
• Replenish stock and maintain product availability.
• Support deliveries and organise stock within the stockroom.
• Follow processes and use store technology to complete tasks effectively.

• A positive and team-focused approach.
• Confidence interacting with and helping customers.
• Good attention to detail and accuracy.
• The ability to work effectively in a busy retail environment.
• A proactive attitude and willingness to get involved.
• Flexibility to support different areas of the store.
• Confidence to ask questions and learn new skills.
• Comfortable using technology and learning new systems.

• Previous retail experience.
• Experience working with stock management or fulfilment systems.

You’ll receive industry-recognised training and build valuable experience along the way. You may go on to explore more in Retail, Pharmacy, Beauty or Opticians, or ultimately progress into management. There are plenty of paths to follow for you to become brilliant with Boots —you can read some of our colleagues stories here.

• Boots Retirement Savings Plan
• Discretionary annual bonus
• Generous employee discounts
• Enhanced maternity/paternity/adoption leave pay and £100 gift card for anyone expecting or adopting a child
• Flexible benefits scheme
• Access to free, 24/7 counselling and support through our Employee Assistance Programme.

We have a great range of benefits in addition to the above that offer flexibility to suit you - find out more at boots.jobs/rewards. Please note, any salary estimates given on third-party sites are not provided or endorsed by Boots and may not be accurate.

If you apply, our team will be in touch to let you know the outcome of your application or to arrange next steps. Where a role is advertised as full-time, we are open to discussing part-time and job share options.

If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you be at your best.

We hope to hear from you soon.
Be brilliant with Boots.