Medicine Counter Assistant (Pharmacy)

Employer information

Flexible working

Flexible working arrangements may be considered and discussions with the recruiting manager regarding this are encouraged.

Job overview

Are you ready to step up and make a difference? Join our supportive team as a Medicine Counter Assistant at our Birmingham Women's and Children's Hospital Pharmacy and play a vital role in our mission to provide exceptional pharmaceutical care to our young patients. Your dedication and compassion will contribute to a brighter and healthier future for children in need.

At TMC, we're committed to diversity and inclusion and encourage applications from candidates of all backgrounds. You can make a lasting impact on the lives of children and families. Apply today and be a part of our journey.

Main duties of the job

In this role you will undertake receptionist duties, support stock control and support the administration of the pharmacy team. You will provide dispensing support to The Medicines Chest as part of development and training.

Working for our organisation

Birmingham Women's and Children's NHS Foundation Trust is the first of its type in the UK. Our Trust was formed in February 2017 to drive forward our commitment to provide the highest quality, world-class physical and mental health care for our women, children and families. Uniting our hospitals means more seamless care; more investment to make greater advances in our specialist treatment and world-leading neo-natal and fetal work. Importantly, it also gives us a greater voice in shaping the future of family-centered care.

Birmingham Children's Hospital is a UK leading specialist paediatric centre with an international reputation in several areas.

Birmingham Women's Hospital is one of two dedicated women's hospitals in the UK, with the busiest single site maternity unit, delivering more than 8,200 babies a year offering a full range of gynaecological, maternity and neonatal care.

Our Trust is committed to creating the best place to work. We believe in promoting and enhancing inclusion, diversity and equality and encourage applications from all areas of the community, who meet the criteria for the role, regardless of age, gender identity, disability, race, religion or sexual orientation.

Person specification

Qualifications/ Achievements

Essential criteria

• GCSE's in English and Maths
• Knowledge of data protection and patient confidentiality

Skills/ experience

Essential criteria

• Excellent Customer Service
• Experience in a retail environment
• Good time management skills, able to prioritise
• Excellent keyboard skills
• Experience using Microsoft Word, Access and Excel to manipulate data
• Ability to format and understand reports generated by computer systems
• Experience with data handling and data validation
• Ability to write, understand and follow procedures
• Ability to tackle routine tasks accurately
• Good communication and interpersonal skills
• Able to work under pressure and meet deadlines.

Desirable criteria

• Previous experience of pharmacy computer systems such as EPIC or Ascribe
• Previous experience of working in a hospital pharmacy environment

Disposition

Essential criteria

• Motivated and enthusiastic
• Of a trustworthy and confidential nature
• Adaptable to changes in working practices
• An understanding of and the ability to undertake the duties outlined in the Job description
• A flexible attitude to working in all areas of the pharmacy department, responding willingly to the demands of the service with regard to weekend working
• Excellent team player
• Ability to remain professional in busy circumstances

Desirable criteria

• Evidence of team work from previous experience

Additional employer information

Sponsorship

Please note, visa sponsorship is only available for certain roles in line with current UKVI regulations. Please ensure the role you are interested in meets the criteria for sponsorship before submitting your application. If you would like more information, please visit: UK Visas and Immigration - GOV.UK

Artificial Intelligence (AI)

We understand that some applicants may choose to use artificial intelligence (AI) tools to assist in preparing their application materials. While this is not discouraged, we kindly remind candidates that all submissions must be truthful and accurately reflect your own experiences and suitability for this role. Personal integrity and authenticity are central to our recruitment process. We value honesty and appreciate applications that are genuine and representative of the individual behind them.

Applications that rely too heavily on AI tools can appear generic and lack the detail we need to assess your skills and experience. Such applications will unlikely be progressed to interview.

Reasonable Adjustments

BWC is proud to be a Disability Confident Employer, committed to fostering an inclusive environment for those with a disability, long term health or mental health condition. The Disability Confident scheme means we actively encourage applications from people with disabilities, long term health or mental health conditions, and we want to ensure our recruitment practices are inclusive and accessible to all. Our aim is to get the best out of every individual and if successful for interview, you will be asked if you require any reasonable adjustments (special requirements). We will strive to support and accommodate these requests where possible.

Safeguarding

As a Trust employee you are required to comply with all legislation and guidance relating to safeguarding children and adults with care and support needs, and promoting their health and welfare. You are required to inform the Head of Safeguarding of any safeguarding concerns about your own children or children you live with. This information will be treated in a confidential manner.

Applicant requirements

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Application numbers

Occasionally we receive a large number of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment.

Documents to download

• Job Description (PDF, 816.5KB)
• Person Specification (PDF, 752.5KB)
• TMC Job advert (PDF, 560.5KB)