Band 2 Admin Assistant

Job overview

***This job advert will close as soon as sufficient applications have been received. Please apply for this job as soon as you can, if interested***

The post holder will provide a comprehensive administrative support to the departments within the Rehabilitation Services.

To work as part of a team and to carry out administrative duties on a day to day basis. This may include covering essential and appropriate operational duties in the absence of colleagues.

Main duties of the job

This is an opportunity to join the Stores Team at the West Midlands Rehabilitation Centre. The role is varied and fast-paced, providing essential operational support to the Prosthetics and Orthotics Service through the effective management of stock, equipment orders, and deliveries.

Key responsibilities include:

• Receive, move, store and distribute Prosthetic and Orthotic materials, components and equipment throughout the department.

• Responding to telephone enquiries and queries received by the service, ensuring messages are communicated accurately and in a timely manner.

• Raising, processing, and completing equipment and stock orders.

• Maintain stock areas, ensuring materials and equipment are safely stored and readily accessible, including carrying out reqular stock takes

• Checking goods received against purchase orders to ensure accuracy and escalating any discrepancies or issues to the Team Lead.

• Supporting the smooth day-to-day running of the Stores function to help maintain safe and effective patient care services.

• Load and unload deliveries and move stock between stores and clincal /workshop areas.

The successful candidate will be organised, reliable, and able to work effectively within a busy team environment while maintaining attention to detail and excellent communication skills.

Working for our organisation

Be part of our team...

BCHC has more than 5000 staff working across Birmingham and the West Midlands in a wide range of community nursing and specialist healthcare roles. BCHC delivers over 100 clinical services, in people's homes, health centres, clinics and inpatient facilities. We deliver a wide range of services for children, young people and families as well as adults and community services, two community hospitals, services for people with learning disabilities, the internationally recognised West Midlands Rehab Centre and one of Europe's leading Dental Hospitals and School of Dentistry. We deliver all of this with a commitment to integrated, personalised care that is rooted in our local communities. We have an ambition to deliver outstanding, integrated care as one of the key NHS providers in the West Midlands.

If you want to 'Be Part of Our Team' and work with a Foundation Trust which is continuously striving for best care and healthy communities, we want to hear from you.

Person specification

Qualifications

Essential criteria

• RSA 2 or equivalent in typing or word processing
• GCSE level or equivalent in Maths and English

Experience

Essential criteria

• Experience of using Microsoft packages
• Experience of working in a stores, warehouse or similar environment
• Experience of working as part of a team and communicating effectively
• Experience of working in a busy environment where accuracy and attention to detail are essential

Desirable criteria

• Experience using a computerised stock management system
• Knowledge of prosthetic / orthotic equipment
• Experience of dealing with suppliers and deliveries

Skills/knowledge

Essential criteria

• Good organisation and time management skills
• Good attention to detail and accuracy
• Ability to communicate effectively with patients and colleagues

Desirable criteria

• Knowledge of RIO

Personal qualities

Essential criteria

• Reliable and conscientious approach to work
• Ability to work independently and as part of a team
• Willing to assist the wider need of the department

Additional employer information

UK Home Office Visa Sponsorship requirements

In accordance with UK Home Office requirements, Band 2 clinical and non-clinical roles and Band 3 Non-Clinical roles are not eligible for sponsorship.

Please note that the majority of non-clinical roles (Agenda for Change Band 3 - 6) with the exception of those which appear on this list - link, will not meet the minimum requirements set by UK Visas and Immigration to sponsor candidates to work in the UK.

All non-clinical roles (Agenda for Change Bands 7 - 9) that meet the prescribed skill level (RQF 6) and salary threshold will be eligible for sponsorship.

The Trust will accept applications from candidates who can evidence their right to work in the UK or via alternative visa routes.

Disability Confident Employer and Guaranteed Interview Scheme

BCHC offers a guaranteed interview to any candidate who is Disabled, Neurodiverse, has a hidden or long term health condition as recognised under the Equality Act 2010, providing they meet the essential criteria of the job role, as set out in the person specification. We encourage applicants to submit their applications and to request any reasonable adjustments where required.

Equality, Diversity and Inclusion

As part of our ongoing commitment to being a Great Place to Work, we actively foster and support a workplace culture that is inclusive and equitable for all staff, patients and service users.

We are dedicated to creating an inclusive environment where everyone feels welcomed and valued. We encourage applications from individuals of all backgrounds, including those with diverse abilities, experiences, and perspectives.

We are also dedicated to supporting the career progression of colleagues from underrepresented backgrounds into this role and more senior roles within the Division and the wider organisation.

Promoting Workforce Equality

In response to data held by BCHC which demonstrates that individuals from particular protected characteristics are under-represented, BCHC are striving to redress these imbalances. In order to do this, the Trust is committed to the employment and career development of individuals with these protected characteristics. As part of this commitment and given this under-representation, the Trust guarantees an interview to any applicants from under-represented groups for positions at Band 8a and above whose application meets the essential criteria for the post as detailed on the Person Specification.

The Trust is currently under-represented in terms of people who identify as Black, Minority Ethnic (BME) and welcomes applicants from these communities. Selection will be on the basis of merit. In order to ensure the diversity of our workforce and understand the differing needs of our communities, the Trust is committed to the principles of Positive Action.

DBS Costs

Please be aware that all new employees starting work with the Trust will be charged for the cost of their DBS check if it is required for the role. The cost will be deducted from your salary in 3 payments over a 3-month period once you start employment. By applying for this role, you are agreeing to these deductions being made. The charges for the DBS include the administration fee. The total costs are £26.40 for a standard check and £54.40 for an enhanced check. The level of check will be determined by the post you are applying for. For bank Workers the full cost of the DBS check (as detailed above) will be deducted from your pay following completion of your online mandatory training. No payment will be made for your online training until it is all complete and verified by the Temporary Staffing Team. Please note: You will not be able to work any bank shifts until you have completed your mandatory training, and your DBS is in place.

Flexible Working

Birmingham Community Healthcare NHS Foundation Trust (BCHC) supports a variety of flexible working practices and, where possible (given our range of services and community settings) dependent upon the requirements associated with the role, will actively consider requests made and support these where practically possible. This may include hybrid patterns of working to enable colleagues to request the flexibility of a mixture of home/base working.

In accordance with the NHS People Promise, the Trust is committed to facilitating a healthy work/life balance that is essential to health and wellbeing and to making BCHC a 'Great Place to Work'. We will be happy to discuss and consider all requests relating to working patterns and hours at your interview so please do ask!

Using Artificial Intelligence

Birmingham Community Healthcare NHS Foundation Trust acknowledges Artificial Intelligence (AI) or Generative AI (GenAI) tools such as ChatGPT, Claude, Copilot, Gemini etc; are powerful tools that can help you in various stages of your job application and how they can be used in certain circumstances during your application process with BCHC. You canhere

Benefits of working for us

• Full NHS terms and conditions including extensive holidays, Agenda for Change pay with enhancements
• Attractive relocation payment if you relocate to the local area.
• Discounts for local and national retailers
• Dedicated well-being services for all employees
• Flexible working where possible

Application numbers

***This job advert will close as soon as sufficient applications have been received. Please apply for this job as soon as you can, if interested***

Documents to download

• B2 Stores JD (PDF, 216.4KB)
• BCHC Local benefits (PDF, 99.6KB)