UK jobs. Bigger possibilities.

Band 3 ICT Collaborative Care Records - Administrator

On-site in Birmingham·Full-time·Added today (last checked 15 Oct)

Overview

Salary
£25,000 a year

About £1,790 a month after tax.

Contract
Permanent contract, full-time hours
Closing date
Apply by Sunday 25 October

Skills

The role

Employer information

Please note that this post may close earlier than the indicated closing date if a sufficient number of applications are received.

Job overview

ICT Collaborative Care Records (CCR) Administrator, Band 3
Location: Trust Headquarters, The Uffculme Centre, Moseley, Birmingham

About the Role

We are seeking a motivated and organised Collaborative Care Records (CCR) Administrator to join our ICT team. This role supports the day-to-day operation of the Collaborative Care Record service, helping ensure healthcare professionals have accurate, secure and timely access to critical patient information.

Main duties of the job

You will provide second-line support to system users, process access requests, carry out audits, investigate issues, maintain data quality, and support digital projects across the Trust and partner organisations.

What We're Looking For

· Excellent organisational and administrative skills.

· Strong attention to detail and ability to maintain accurate records.

· Good communication and customer service skills.

· Confident using Microsoft Office and other IT systems.

· Ability to prioritise workload and work independently.

· Understanding of confidentiality, data protection and information governance.

· Experience of working in an NHS, healthcare or ICT environment is desirable.

Working for our organisation

Welcome to Birmingham and Solihull Mental Health NHS Foundation Trust. Our 4000 clinical and support staff help us to improve mental health wellbeing and meet the needs of the 70,000 people we serve each year. We provide a range of mental healthcare services across Birmingham and Solihull, as well as specialised services nationally. We also offer medical, nursing and psychology training and are proud of our international reputation for both research and innovation.

Our population is culturally diverse, characterised in places by high levels of deprivation which create an increasing demand for our services and a necessity for us to make sure everyone can access the help they need. We are a team of compassionate, inclusive and committed people working together to provide excellent care to support our community. If you are looking for a place to belong, where you can make a real difference to people's lives, join our team where our warm welcome is waiting for you.

Person specification

Training & Qualifications
Essential criteria
  • Educated to NVQ level 3 or equivalent
  • Competence in use of Microsoft Office Applications
Desirable criteria
  • ICT qualifications
Experience
Essential criteria
  • Experience in using person-based information systems.
  • Knowledge and practical use of Microsoft Office applications Outlook, Word and Excel
Desirable criteria
  • Knowledge and practical use of NHS Mental Health Patient Administration System
  • Previous call centre or ICT support experience.
  • Understanding of working in NHS environment.
Skills and Knowledge
Essential criteria
  • Excellent communication skills, both written and verbal.
  • Ability to produce high quality and accurate documentation
  • Excellent customer service skills
  • Able to work both independently and as part of a team

Additional employer information

Our Trust is committed to treating individuals fairly and ensuring they have the same opportunities to fulfil their potential, even if this means doing things differently for different people sometimes. We are working hard to ensure our workforce reflects the diversity within Birmingham and Solihull and that our services meet the needs of all diverse service users and carers.

The Trust is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. As part of our safe recruitment practice pre-employment checks will be undertaken before any appointment is confirmed. As part of the selection process you may be required to undergo a Disclosure and Barring Service (DBS) check, however all cases of criminal record history are dealt with on a case by case basis.

Please note, if applicable for your role you will be required to cover the cost of your DBS certificate. This will be deducted from your salary over 3 months.

All successful applicants will be required to complete the Trust's induction programme. The Fundamental (Statutory and Mandatory) training will be in an e-learning format. You will be required to complete training modules online (approx. 9-14 hours depending on post) by the end of your second week with us.

If you are successful at the shortlisting stage of the recruitment process we may contact you via email to advise you of the interview details. Please ensure you access your email account from which you applied regularly once the position has closed. Our selection process may involve more than one interview or assessment.

Applications from job seekers who require sponsorship to work in the United Kingdom (UK) are welcome and will be considered alongside all other applications. However, please ensure that you check if this role meets the eligibility criteria for sponsorship. Non UK /Republic of Ireland candidates wishing to apply can self-assess the likelihood of obtaining a Certificate of Sponsorship here Browse: Work in the UK - GOV.UK (www.gov.uk). The minimum salary threshold for a Health and Social Care is £25,000 and for the Skilled Worker route is £38,700. If the starting salary for this role is below this, we will not be able to provide sponsorship.

Overseas applicants applying for entry clearance into the UK must present a criminal record certificate from each country they have resided in continuously or cumulatively for 12 months or more in the past 10 years. Guidance can be found here Criminal records checks for overseas applicants - GOV.UK (www.gov.uk)

Relocation expenses may be reimbursed subject to eligibility. The policy provides for reimbursement up to £8,000.

Please note - if you are applying for a role within Police custody, due to Police Vetting requirements you must have been a UK resident for the last years.

Applicant requirements

This post will require a submission for Disclosure to be made to check for any unspent criminal convictions.

Application numbers

We highly recommend you submit your application as soon as possible, this post may close earlier than the indicated closing date if a sufficient number of applications are received.

Documents to download

About Birmingham and Solihull Mental Health

Industry
Health and social care
All open roles at Birmingham and Solihull Mental Health

Band 6 Senior Psychological Wellbeing Practitioner

Birmingham and Solihull Mental Health3d ago
£25k a yearHybrid in Birmingham

Medical Secretary

Birmingham and Solihull Mental Health6d ago
£25k a yearBirmingham
See all 49 jobs