Head Host/Hostess

Big Mamma Group is an Italian restaurant company founded in 2015 by Tigrane Seydoux and Victor Lugger with one simple dream: changing people's lives with pizza.

In the UK & Ireland, that dream lives in 9 restaurants across 4 cities: Gloria, Ave Mario, Circolo Popolare, Barbarella, Carlotta and Jacuzzi in London, Circolo Popolare in Manchester, La Bellezza in Birmingham, and Gloria in Dublin.

Every plate is 100% homemade, every space is jaw-dropping, and every table gets a huge smile at a fair price.

We believe hospitality is a real career, and we're on the hunt for talents ready to grow with us and bring their own crazy love for Italian food to the Squadra.

We're now looking for a passionate Head Host/Hostess to join our team!

As part of the Big Mamma Floor team, your mission will be to:

• Greet and seat guests, allocate tables and accommodate walk-ins

• Master our bookings system and ensure every enquiry is managed efficiently

• Solve problems proactively when bookings or service don't go as planned

• Work closely with the Reception Supervisor and support onboarding and training the host team

• Maintain cleanliness, organisation and health & safety standards across the floor

• Create memorable moments for guests with a warm, friendly and professional attitude

The ideal candidate can demonstrate:

• Big smile and passion for Italian food

• High energy, proactive attitude and team spirit

• Excellent customer service, leadership and communication skills

• Knowledge of online booking systems (SevenRooms is a bonus)

• Previous experience as a Head Host/Hostess in a busy restaurant

• Flexible availability, including evenings and weekends