Senior Account Director
base3mo ago
Multi award winning managed hosted solution provider Base Media Cloud is seeking a Senior Account Director responsible for some of our largest Enterprise clients.
London
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Job details
Permanent contract
Per the ad.
Hybrid
Office and home days — the ad has the split.
Requirements
Be near London for hybrid days
No relocation package mentioned.
Benefits
25 days holiday + bank holidays
Paid annual leave, per the ad.
5% matched pension
The employer matches what you pay in, per the ad. The legal minimum is 3%.
Skills
Nice to have
Requirements
What we're looking for
- Minimum 3 years of experience in a Cloud or Media Engineering role
- Strong experience with public cloud services (AWS, GCP, IBM Cloud), including compute, storage, networking, and logging tools
- Proven expertise provisioning and managing Media Asset Managment solutions
- Hands-on experience with Infrastructure as Code and automation tools
- Familiarity with Linux systems administration
Nice to have
- AWS, IBM Cloud, or GCP certification desirable
Pay & benefits
What you'll get
Benefits
- 25 days holiday + Public Holidays
- Employer Pension Scheme (we match your pension contributions at 5% every month)
- Life Assurance Scheme x 4 salary
- 360 Wellbeing App - which offers discounts, EAP, Will Writing, Financial advice and gym membership discounts and many more
- Fora – free gym membership and other Fora perks
The role
As a Cloud Systems Engineer, you will play a critical role in the implementation and support of Base’s cloud-native media services. You will work within a high-performing team of engineers to build and manage scalable cloud infrastructure across AWS, IBM Cloud and GCP. Your focus will span from system provisioning and IaC to second and third-line technical support.
You will collaborate closely with software developers, support teams, and external vendors to maintain a reliable, performant cloud architecture while continuously seeking ways to optimize and automate services. This is a hands-on technical role with clear pathways for professional development within a fast-paced, innovation-driven environment.
What you'll do
- Deploy and maintain virtualized environments and multi-cloud services using IaC tools like Terraform
- Configure and manage cloud object storage, software-defined networks, and virtual machines (AWS, IBM Cloud, GCP)
- Integrate and support media-centric SaaS platforms including MAM, transcoding, remote edit, and accelerated file transfer tools
- Provide 2nd and 3rd line engineering support in collaboration with internal teams and vendor partners
- Analyze infrastructure and system logs, troubleshoot technical issues, and implement proactive monitoring strategies
- Contribute to service documentation, including architecture diagrams and technical runbooks
- Assist software developers with CI/CD environments and application deployment
- Act as a key technical stakeholder during onboarding of new services or customer solutions
- Evaluate emerging cloud technologies and contribute to internal knowledge sharing and process improvement
Soft Skills
- Detail-oriented and highly organized, with a structured approach to problem-solving
- Strong interpersonal communication and stakeholder engagement skills
- Comfortable operating in a fast-paced, scale-up environment
- Committed to continuous learning and professional development
- Ability to articulate complex concepts clearly to technical and non-technical stakeholders
About base
- Industry
- Media and Entertainment
- Website
- base-mc.com
In their own words
About the company & team
Cloud Native Media Services | Reimagining workflows in the cloud
Base Media Cloud is on a mission to democratize cloud services for all businesses helping them to store, process and manage content at scale with integrated online media solutions. Base Media Cloud’s one provider model offers affordable cloud storage, media asset management, and media workflow integrations. Each solution includes tailored support strengthened with ISO27001-certified security practices at every layer. We enable our customers to centralize, secure and efficiently index media files in one content hub.
Base Media Cloud provides award-winning cloud services to a range of clients across multiple industries, including global online video brands like LADbible Group, cutting-edge sports podcasts such as High Performance, and prestigious film and broadcast studios such as Twickenham Film Studios and Narrative Entertainment.
The culture at Base Media Cloud is a core aspect of the business. The following values underpin the day-to-day working culture at the company:
- We are bold.
- We are honest.
- We are empathetic.
- We are collaborative.
- We are curious.
Additional information
We would love to hear why you want to work for Base Media Cloud and what you will bring to the table. You can upload a cover letter below and tell us a bit more about you, your interests, and your experience.
If you are successfully short-listed for an interview, one of our team will be in touch to discuss the next steps.
Please note – Base Media Cloud cannot support sponsorship requests and all candidates must have the legal right to work in the UK.
Base Media Cloud is an equal opportunities employer and does not discriminate on grounds of sex, sexual orientation, marital status, race, colour, ethnic origin, disability, age or political or religious belief in its recruitment or other employment policies.
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