Technical Administrator

Balfour Beatty has an exciting opportunity for a Technical Administrator to join our UKCS Living Places business, supporting our Coventry Street Lighting Contract.

You’ll play an important role in keeping the contract’s operational, maintenance and digital records accurate and up to date. Working closely with the Operations team, you’ll help manage reactive faults, maintain key business systems and support the effective delivery of street lighting works across Coventry.

This varied role is ideal for an organised and proactive administrator who enjoys taking ownership, solving problems and working with digital systems in a busy operational environment.

As a Technical Administrator, your responsibilities will include:

• Updating inventory and planned maintenance records within the Management Information System.
• Monitoring and maintaining business systems associated with site works.
• Managing and updating mobile digital devices and systems.
• Monitoring reactive fault timescales and supporting the Operations team with logging, inputting and tracking faults.
• Managing inventory updates for LED works, monitoring progress and helping to keep activities on schedule.
• Supporting the LED programme with systems administration, reporting, client enquiries and the investigation of data discrepancies.
• Assisting with contractual reporting and maintaining the contract’s central management system.
• Investigating and resolving Management Information System data issues.
• Managing excavation packs and permits where required for contract works.
• Taking ownership of customer and resident communications and enquiries.
• Supporting the Systems Manager with digital implementation and problem-solving activities.
• Assisting with the delivery of the contract’s social value strategy.
• Recording activities and maintaining information within the social value portal.
• Monitoring and recording toolbox talks and Zero Harm events.
• Supporting the implementation and close-out of MyContribution ideas.

We’re looking for someone who:

• Can take ownership of tasks and communicate outcomes effectively.
• Has a strong work ethic and can prioritise competing demands.
• Is comfortable working independently and using their own initiative.
• Works well as part of a team and has strong communication and interpersonal skills.
• Understands the importance of following company procedures and protocols.
• Has strong knowledge of business systems and mobile digital devices.
• Takes an uncompromising approach to health and safety.
• Promotes a Right First Time culture.
• Has a good working knowledge of Microsoft Office programmes.
• Demonstrates excellent customer service skills.

• Experience of monitoring projects or work activities against agreed timescales.
• Experience of working to tight deadlines while prioritising and managing multiple tasks.
• Strong Microsoft Excel skills.

Day in, day out, our teams deliver some of the UK’s most ambitious, exciting and meaningful projects; developing, building and maintaining the vital infrastructure that supports national economies and strengthens communities.

As if contributing to and supporting work that makes life better for millions wasn’t rewarding enough, we offer a full range of benefits too. You’ll have the freedom to shape the package that’s right for you and your life. Here are some of our key benefits:

• Smart working, giving you more flexibility such as staggered start and finish times, with up to 40% remote working, where roles allow.
• 25 days paid annual leave (pro rata)
• Family friendly policies which include 28 weeks full pay for maternity/adoption leave and four weeks full pay for paternity/partners leave
• Pension, share incentive plan, volunteering leave, recognition schemes and much more…