Procurement Operations Global Process Owner

About the role

Our projects are more than just your opportunity to make your mark. They're an opportunity to stretch, test and develop your expertise. Join Balfour Beatty as a Global Source to Pay Process Owner, and you'll deliver complex work that really matters to our business, and the world around you.

Own the global procurement operations process framework, acting as the strategic architect and guardian of end-to-end process design, documentation, performance and governance. The role balances compliance with user experience, supports selection and deployment of the global S2P technology stack, and drives improvement across a diverse global business.

What you'll be doing

• Own, document and maintain the global Golden Map for procurement processes, including sourcing, supplier registration, contract management and requisition-to-PO activity.


• Lead and manage teams supporting Procurement Analysts and data/reporting performance.


• Lead evaluation, RFP process and selection of procurement software solutions.


• Serve as functional lead for technology deployments, aligning configuration with defined process requirements.


• Act as primary point of contact for internal and external audits, embedding relevant controls directly into the workflow.


• Monitor process performance health to identify non-compliant spend, bottlenecks and end user training needs


• Define and monitor critical success metrics, including adoption, approval cycle times, contract compliance, spend leakage and discount capture.


• Develop global end-user training and change communications to support adoption across different user personas.


• Use voice-of-the-customer input and user experience feedback to improve the procurement process for business users.


• Manage procurement relationships with internal and external stakeholders and contribute to wider procurement communications.

Who we're looking for

• Procurement Operations ownership or transformation leadership experience, including management of large-scale operations and teams.


• Proven ability to lead or support implementation of a major procurement platform such as Coupa, Ariba, Jaggaer or Oracle.


• Stakeholder management capability with the ability to influence senior executives and cross-functional teams.


• Analytical capability using data visualisation and process mining tools such as Celonis or Power BI.


• Ability to balance compliance, controls, technology enablement and user experience in a global process environment.


• Ability to lead communication, training and change activity for process and system change.

Why work for us

Day in, day out, our teams deliver some of the UK's most ambitious, exciting and meaningful projects; developing, building and maintaining the vital infrastructure that supports national economies and strengthens communities.

Why join us?

As if contributing to and supporting work that makes life better for millions wasn't rewarding enough, we offer a full range of benefits too. You'll have the freedom to shape the package that's right for you and your life. Here are some of our key benefits:

• Smart working, giving you more flexibility such as staggered start and finish times, with up to 40% remote working, where roles allow.


• 25 days paid annual leave (pro rata)


• Family friendly policies which include 28 weeks full pay for maternity/adoption leave and four weeks full pay for paternity/partners leave


• Pension, share incentive plan, volunteering leave, recognition schemes and much more...

About us

Balfour Beatty Group Enabling Functions are Legal, Finance, IT and Procurement, Communications, Health Safety and Environment, HR and Sustainability. Together, they support delivery of our Build to Last strategy whilst improving efficiencies and standardising our approach, systems and processes.

Diversity and inclusion

At Balfour Beatty, we want everyone to be able to thrive and achieve their full potential, regardless of their identity or background. We're making great progress through our Value Everyone DEI Action Plan, but we know we've got more to do. Find out more about our values and DEI initiatives.

As a Disability Confident Employer, we ensure that a fair and proportionate number of disabled applicants that meet the minimum criteria for this role will be offered an interview.

We are committed to our processes being barrier-free and will support adjustments at any stage of the recruitment process. Please let the recruiter for this role know if you require any adjustments.

We're looking to continually improve our recruitment process, so if you have any feedback, please share this with us via candidaterecruitmentenquiries@balfourbeatty.com