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Rental Operations Agent

On-site in Gatwick Airport·Full-time·Added 4 days ago (last checked 8 Oct)

Avis Budget Group

14 open roles

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Overview

Job details

£27,342 a year
Gross, as stated in the ad.
About £1,930 a month after tax.
Full-time
Per the ad.

Requirements

Work on-site in Gatwick Airport
No relocation package mentioned.

Benefits

33 days holiday inc. bank holidays
Paid annual leave, per the ad.

Skills

Pay & benefits

What you'll get

33 days holiday inclusive of bank holidays
A discount account, giving you access to perks, including free drinks, cinema tickets, shopping discounts, online GP appointments, fitness classes, learning courses and much more
Employee Assistance Programme (EAP) provided by Health Assured - 24/7 support for your mental health and wellbeing
Employee discounts on car rental across Avis Budget Group (including Zipcar).
Opportunity to earn monthly commission

The role

Job Title: Rental Operations Agent

Salary: £27,342.00 plus commission

Hours: Full time, permanent, rotational shift pattern Monday - Sunday

Are you brilliant at creating unbeatable experiences that keep customers coming back time and again? Do you feel comfortable understanding and promoting the extra products and services that suit each person's needs? Do you want to join us on our journey of becoming the best vehicle rental company in the world? If so, this is the role you're looking for!

You will work in a fast-paced environment placing the customer at the heart of everything you do. We pride ourselves on delivering unbeatable service and creating an environment where we can celebrate and recognise our employees for the great job they do!

What you'll do

Owning the full rental experience from vehicle preparation, interacting with customers to handling returns.
Providing excellent face-to-face customer service.
Being a brand ambassador - positively promoting our products and services.
Working towards targets to increase productivity and sales.

What we are looking for

Customer service experience
Excellent communication skills
Team-player
Friendly, positive, 'can-do' attitude
Someone who enjoys working flexibly as the role is annualised hours based and who likes taking on a variety of different tasks - no two days will be the same!
A full valid driving licence with 12 months' experience

About Avis Budget Group

Industry: Car Rental
Founded: 1946
Employees: 25,000–35,000
Headquarters: Parsippany, USA
Website: avis.es

In their own words

Additional information

Great customer experiences begin with team members who feel valued and respected. That's why we are committed to looking after our people as much as our customers.

Avis Budget Group is a leading global provider of mobility solutions, operating three of the most recognized brands in the industry through Avis, Budget and Zipcar, the world's leading car-sharing network. Together our brands offer a range of options, from car and truck rental to on-demand car sharing that bring vehicles closer to where and when customers need them, by the minute, the hour, one-way, daily, weekly and months-long reservations. Our brands represent a mobility ecosystem of more than 11,000 locations in approximately 180 countries. With more than 70 years of experience in managing global fleets and with one of the largest fleets of connected cars in the world, we are committed to innovation and are moving the future of mobility forward.

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LondonWest SussexUnited Kingdom

All open roles at Avis Budget Group