Rental Operations Agent in London

On-site in London·Full-time·Added 2 days ago (last checked 30 Oct)

Avis Budget Group

18 open roles

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Our summary

Salary: £27,342 a year
About £1,930 a month after tax.
Work mode: On-site, London
Contract: Full-time
Holiday: 33 days holiday inc. bank holidays

Skills

Avis Budget Group is hiring for this role in several places. This vacancy is in London.

Pay & benefits

What you'll get

Salary: £27,342.00 plus commission

33 days holiday inclusive of bank holidays
A discount account, giving you access to perks, including free drinks, cinema tickets, shopping discounts, online GP appointments, fitness classes, learning courses and much more
Employee Assistance Programme (EAP) provided by Health Assured - 24/7 support for your mental health and wellbeing
Employee discounts on car rental across Avis Budget Group (including Zipcar).
Opportunity to earn monthly commission

The role

Job Title: Rental Operations Agent

Are you brilliant at creating unbeatable experiences that keep customers coming back time and again? Do you feel comfortable understanding and promoting the extra products and services that suit each person's needs? Do you want to join us on our journey of becoming the best vehicle rental company in the world? If so, this is the role you're looking for!

You will work in a fast-paced environment placing the customer at the heart of everything you do. We pride ourselves on delivering unbeatable service and creating an environment where we can celebrate and recognise our employees for the great job they do!

What you'll do

Owning the full rental experience from vehicle preparation, interacting with customers to handling returns.
Providing excellent face-to-face customer service.
Being a brand ambassador - positively promoting our products and services.
Working towards targets to increase productivity and sales.

How you'll work

Hours: Full time, permanent, rotational shift pattern Monday - Sunday

What we are looking for

Customer service experience
Excellent communication skills
Team-player
Friendly, positive, 'can-do' attitude
Someone who enjoys working flexibly as the role is annualised hours based and who likes taking on a variety of different tasks - no two days will be the same!
A full valid driving licence with 12 months' experience

Great rewards for great work

Great customer experiences begin with team members who feel valued and respected. That's why we are committed to looking after our people as much as our customers.

We offer

Avis Budget Group is a leading global provider of mobility solutions, operating three of the most recognized brands in the industry through Avis, Budget and Zipcar, the world's leading car-sharing network. Together our brands offer a range of options, from car and truck rental to on-demand car sharing that bring vehicles closer to where and when customers need them, by the minute, the hour, one-way, daily, weekly and months-long reservations. Our brands represent a mobility ecosystem of more than 11,000 locations in approximately 180 countries. With more than 70 years of experience in managing global fleets and with one of the largest fleets of connected cars in the world, we are committed to innovation and are moving the future of mobility forward.

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LondonLondon, City ofUnited Kingdom