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Service Colleague in Basingstoke
On-site in Basingstoke·Part-time·Added 3 days ago (last checked 30 Oct)
Our summary
- Work mode
- On-site, Basingstoke
- Contract
- Part-time
Skills
Asda is hiring for this role in several places. This vacancy is in Basingstoke.
Pay & benefits
What you'll get
Alongside a competitive salary, you'll get lots of other great benefits too, including:
Colleague discount: 15% off your shopping at Asda from day 1 for you and a nominated user
Discounted rates and special offers on Asda services such as Mobile, Pharmacy, Opticians, Personal Loan, Pet Insurance, Travel Insurance, Travel Money, Tyres, Breakdown Cover
Stream: access to flexible pay, income tracker, financial coaching, exclusive savings account and much more.
Company pension
Wellbeing: including 24/7 virtual GP, 24/7 EAP service, as well as access to free counselling, legal, mortgage, cancer and bereavement support
Asda Allies Inclusion Networks - helping colleagues to make sure everybody is included and that our differences are recognised and celebrated.
Excellent parental leave policies, including maternity & adoption leave, paternity leave, shared parental leave, neonatal care leave, and support for those doing fertility treatments.
Colleague recognition programme
Special offers and discounts across a range of services and activities, from airport parking to theme parks and cinemas.
The role
How you'll work
Work Shift: Days
8
Job Title
Service Colleague
Location
Basingstoke
Employment Type
Part time
Contract Type
Fixed Term
Pay Rate
£13.10
Category
Retail Hourly Colleagues, Sales Staff
Closing Date
11 November 2026
At Asda, we want you to find your everything. As a Service Colleague in our store team, you'll be at the heart of the customer experience-serving with heart at pride. Whether you're stocking shelves, unpacking deliveries, picking online orders or even perfecting pizzas, you'll play a vital role in the smooth running of our operation, serving customers and putting them at the heart of everything. You'll be part of a friendly, fast-paced team where great service and teamwork are everything.
What makes a brilliant Service Colleague:
- Customer-focused: You enjoy helping people and making their experience a positive one.
- Team player: You work well with others and support your colleagues.
- Reliable: You show up ready to work and take pride in what you do.
- Positive attitude: You bring energy and enthusiasm to every shift.
- Willing to learn: You're open to training and keen to build your skills.
What you'll bring:
- A friendly and helpful approach to customer service.
- Willingness to work in a fast-paced customer service environment.
- Good communication skills and a team mindset.
- Flexibility to work a range of shifts, including weekends and evenings.
Hiring process
Apply online
Online assessments
Online test · Not every role
An online assessment for certain roles, to help you understand more about the role.
Interview and assessment
With a hiring manager
Getting to know how you align with Asda's values and the key skills for the role, in person or virtual depending on location and timescales; some roles go to an assessment centre, in one or two stages.
Offer or feedback · With a hiring manager
- Expect an update on your application within 10 days.
- Asda aims to interview 1-2 weeks after the closing date.
- Asda aims to give feedback within one week of your interview.
About Asda
Asda is a large retail business that describes itself as "Reimagining Retail", operating in the retail industry with a validated focus on retail, technology and head-office roles.
According to its careers site, it is "a big business" offering far more role types than the familiar customer-facing ones, and it says that "because our business is changing we're creating new roles all the time".
- Industry
- Retail, technology and head-office roles
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