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Receptionist

On-site in London·Full-time·Added 26 days ago

Arora Group

123 open roles

Overview

Job details

  • £28,080 a year

    Gross, as stated in the ad.

    About £1,980 a month after tax.

  • Full-time

    Per the ad.

  • Apply by Friday 16 October

    The date the employer’s listing closes.

Requirements

  • Work on-site in London

    No relocation package mentioned.

Benefits

  • 28 days holiday

    Per the ad, which doesn’t say whether bank holidays are on top.

  • Cycle to work scheme

    Commuter benefits named in the ad.

Skills

Nice to have

Requirements

What we're looking for

  • Providing a high-quality service comes naturally to you.

  • Strong organisational skills and attention to detail.

  • Very goodat multitasking and remaining calm under pressure.

  • Excellent communication skills with a high standard of written and spoken English.

  • A smart and professional appearance.

  • You value being part of a team and supporting your colleagues.

  • Most of all, you will have an approachable, positive, and proactive manner.

Nice to have

  • 5-star hotel experience in a similar role is a real advantage.

  • Opera PMS experience a plus.

Pay & benefits

What you'll get

Salary - £28,080 plus tronc

Holiday - 28 days holiday, enhanced after 5 years of service.

But there's more...

  • Free meals on duty.

  • Uniform offered and dry cleaned.

  • Discounted employee friends & family rates at Arora Hotels.

  • Food and beverage discounts.

  • Christmas gifts and employee parties

  • Introduce a friend scheme

  • Cycle 2 work scheme.

  • UK attraction discounts @ Merlin Entertainments.

  • Taste card.

  • Life assurance scheme.

  • Wage stream.

  • Employee assistanceprogramme.

  • Arora star employee recognition.

  • Long service recognition award.

The role

Nestled on Greenwich Peninsula, attached to the O2, InterContinental London O2 embraces a captivating backdrop of the River Thames and Canary Wharf. Our five-star hotel includes 493 bedrooms, a diverse dining selection, spa facilities, state-of-the-art conference and meeting rooms, including the UK's largest pillar-free ballroom.

What you'll do

Receptionists in our team play a crucial role in creating a warm and inviting atmosphere for our guests.Ensuring every guest receives excellent servicethroughout their stay.

  • Greet our guests with a warm welcome and an infectious smile.

  • Manage check-in and check-out procedures efficiently,

  • Provide guests with information about hotel facilities, services, and the local area.

  • Handle guest inquiries and resolve any issues promptly and professionally.

  • Work closely with other departments to ensure seamless guest experiences.

  • Answering calls, allocating rooms, and preparing guests' bills.

About Arora Group

Industry
Hotels

In their own words

About the company & team

We are growing rapidly, and with growth come advancement opportunities. Being part of the Arora Group, there are exciting opportunities for career progression and development across our properties and brands.

All open roles at Arora Group

Location

Arora Group · SE10 0TW

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