Meeting & Events Executive

• Providing high quality service and attention to detail comes naturally to you.
• Strong communication skills.
• The ability to remain calm whilst under pressure.
• Feeling comfortable in a fast-paced, busy environment.
• You value being part of a team and supporting your colleagues.
• A smart and professional appearance.
• Most of all, you will have an approachable, positive, and proactive manner.

• 4-star hotel experience in a similar role would be a real advantage.

Salary - £26780.00 plus achievement incentive

Staff accommodation available for £338 per month

Holiday - 28 days holiday, enhanced after 5 years of service.

But there's more...

• Free meals on duty.

• Uniform offered and dry cleaned.

• Discounted employee friends & family rates at Arora Hotels.

• Food and beverage discounts.

• Christmas gifts and employee parties.

• Introduce a friend scheme.

• Cycle 2 work scheme.

• UK attraction discounts @ Merlin Entertainments.

• Taste card.

• Life assurance scheme.

• Wage stream.

• Employee assistance programme.

• Arora star employee recognition.

• Long service recognition award.

About us...

Meetings & Events Executives in our team play a key role in providing a personalised service by engaging with our guests and creating memorable experiences.

• Handling enquiries and bookings for meeting rooms, conferences, events and banqueting.

• Managing individual bedroom reservations as well as group bookings.

• Being knowledgeable about the food and drinks served, speaking with guests to understand their requirements and making sure their expectations are met.

• Assisting with billing and ensuring all agreed charges and requirements are correctly recorded.

• Meeting and welcoming event organisers and guests, acting as their key point of contact throughout their event.
• Coordinating event details with all relevant hotel departments, ensuring everyone is fully briefed and up to date.
• Working closely with Food & Beverage, Kitchen, Housekeeping, Front Office and other departments to ensure events run smoothly.
• Handling last-minute changes calmly and professionally - because we all know events don't always go exactly according to plan!

More about you...