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Night Porter

On-site in London·Full-time·Added 28 days ago

Arora Group

123 open roles

Overview

Job details

  • Full-time

    Per the ad.

  • Apply by Wednesday 14 October

    The date the employer’s listing closes.

Requirements

  • Work on-site in London

    No relocation package mentioned.

Benefits

  • 28 days holiday

    Per the ad, which doesn’t say whether bank holidays are on top.

  • Cycle to work scheme

    Commuter benefits named in the ad.

Skills

Nice to have

Requirements

What we're looking for

  • Providing a high-quality service comes naturally to you.
  • Strong organizational skills and attention to detail.
  • Very good at multi-tasking and remaining calm under pressure.
  • Excellent communication skills with a high standard of written and spoken English.
  • A smart and professional appearance.
  • You value being part of a team and supporting your colleagues.
  • Most of all, you will have an approachable, positive, and proactive manner.

Nice to have

  • 4-star hotel experience in a similar role a real advantage.
  • Opera PMS and Micros experience is a plus.

Pay & benefits

What you'll get

Salary - Competitive

Holiday - 28 days holiday, enhanced after 5 years of service.

But there's more...

  • Free meals on duty.

  • Uniform offered and dry cleaned.

  • Discounted employee friends & family rates at Arora Hotels.

  • Food and beverage discounts.

  • Christmas gifts and employee parties.

  • Introduce a friend scheme.

  • Cycle 2 work scheme.

  • UK attraction discounts @ Merlin Entertainments.

  • Taste card.

  • Life assurance scheme.

  • Wage stream.

  • Employee assistanceprogramme.

  • Arora star employee recognition.

  • Long service recognition award.

The role

With 710 spacious, soundproofed bedrooms, amazing runway views and a great selection of Food and Beverage outlets, Renaissance London Heathrow is the perfect location for airport travellers. The hotel has 15 well-appointed conference and meeting rooms, catering for up to 600 delegates. It offers a large gym facility, business centre and on-site parking with ample spaces for both guests and employees of the hotel.

What you'll do

Night Porters in our team ensure every guest receives excellent service throughout the night.,

  • Manage check-in and check-out procedures efficiently.

  • Provide guests with information about hotel facilities, services, and local area.

  • Handle guest inquiries and resolve any issues promptly and professionally.

  • Completing administrative and preparation duties.

About Arora Group

Industry
Hotels

In their own words

About the company & team

We are growing rapidly and with growth comes advancement opportunities. Being part of the Arora group there are exciting opportunities for career progression and development across our properties and brands.

All open roles at Arora Group

Location

Arora Group · TW6 2AQ

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