Receptionist

On-site in Sunderland·Full-time·Added 17 days ago (last checked 4 Oct)

Arnold Clark

264 open roles

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Overview

Job details

Full-time
Per the ad.
Apply by Friday 23 October
The date the employer’s listing closes.

Benefits

33 days holiday
Per the ad, which doesn’t say whether bank holidays are on top.

Requirements

What we're looking for

A fantastic telephone manner
Excellent interpersonal skills
A genuine interest in delivering excellent service and going above and beyond for our customers
The confidence to work independently and also as part of a team
Highly organised with the ability to multi-task

Nice to have

Knowledge of Cisco telephony
An understanding of Microsoft Office and Excel

Pay & benefits

What you'll get

33 days' holiday allowance with room to grow
Generous retail discounts
Private healthcare
Simplyhealth - all employees have access to a GP 24/7 and can claim money back on medical and dental treatments
Pension scheme
Maternity and paternity packages
Opportunities for training and progression
And much more...

The role

We're recruiting for a Receptionist to join our MG/Fiat/Abarth branch in Sunderland.

About the role

At Arnold Clark, you'll be known as a Customer Experience Host. We believe that first impressions count and that outstanding customer service should begin the moment our customers enter the showroom.

As a Customer Experience Host, you'll be the welcoming face of Arnold Clark. From warmly greeting our customers face-to-face to helping them on the phone in a professional manner. You'll deliver excellent customer service while staying on top of daily admin duties and maintaining branch standards with enthusiasm and a smile.

What you'll do

Acting as the first point of contact for our customers, in person and on the phone
Managing a large volume of customer calls and dealing with enquiries effectively and efficiently
Making sure the customer areas are kept tidy and presentable and that our customers are well looked after
Working proactively with all departments within the branch
Going the extra mile for all our customers

How you'll work

Full time: Monday - Friday 8am - 5:30pm

About Arnold Clark

Industry: Automotive Retail
Website: arnoldclark.com

In their own words

About the company & team

Arnold Clark is committed to creating a diverse and inclusive workplace. We strive to create an environment where collaboration, unique perspectives and multiple approaches are celebrated. We care about our employees and our communities, we nurture talent and encourage ambition, and we are passionate about people who take pride in their work. Our employees are at the heart of everything we do - diverse in our make-up, united in our goals.

To find out more about Life at Arnold Clark, visit our website.

Employment within the Arnold Clark Group is offered subject to satisfactory reference and disclosure check.

All open roles at Arnold Clark