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Sales Account Manager, Large Customer Sales in London
On-site in London·Added 7 days ago (last checked 23 Oct)
Our summary
- Work mode
- On-site, London
Skills
Amazon is hiring for this role in several places. This vacancy is in London.
Requirements
What we're looking for
- Experience in a client-facing role including but not limited to digital marketing, analytics or equivalent
- Experience prioritizing and delivering projects on time in a fast-moving environment
- Experience working with customers with a passion for delivering exceptional service, or experience in software development and experience that includes strong analytical skills, attention to detail, and effective communication abilities
- Experience developing customer relationships and influencing key decision-makers
Nice to have
- Experience in online marketing channels such as social media marketing, display advertising, and search engine marketing
- Experience in e-commerce (sales or marketing)
The role
Amazon Ads operates at the intersection of advertising and e-commerce, offering advertisers a rich array of innovative advertising solutions across Amazon’s mobile and desktop websites, proprietary devices and the Amazon DSP. We believe that advertising, when done well, can enhance the customer experience and generate a positive return on investment for our advertising partners.
We are hiring a Sales Account Manager to deepen our relationships with our medium to large advertisers. This role requires strategic as well as consultative digital expertise to optimize value and impact for advertisers. You will leverage Amazon’s proprietary data to provide tailored strategies spanning Amazon’s suite of products to meet your customer’s business goals. This role drives customer success through close partnership and innovations with Amazon sales, creative, operations, product, and retail teams.
As a Sales Account Manager you are passionate about identifying solutions to complex business problems. You possess analytical skills and are able to understand and develop data inspired recommendations. You work to maximize performance and drive campaign renewal and incremental revenue opportunities. This is a client-facing role that will require you to have proven presentation and sales skills in order to influence and teach new perspective to our advertisers while driving incremental revenue.
What you'll do
• Use knowledge of Amazon Ads full-funnel ad products and measurement to craft tailored proposals for customers.
• Hit or exceed revenue targets for assigned book of business.
• Achieve assigned non-revenue business objectives and goals.
• Own all facets of the account management process for medium to large accounts, and develop strategic relationships with key points of contact.
• In partnership with the account team, develop annual brand and media strategies that map to customer objectives.
• Use first-party and third-party insights to build pre-flight, in-flight, and post-flight campaign level recommendations that generate to revenue outcomes or increased customer satisfaction.
• Advocate for customers internally, and utilize internal resources, to drive customer success.
• Educate advertisers on performance metrics, category trends/approaches, and consumer insights using existing and/or customized insights.
Hiring process
Online application
Assessments
Online test · Not every role
Role-specific online assessments where the role requires them.
Phone screening
Phone call · Not every role
If you meet the basic qualifications you may be asked to complete a phone screening.
Interview loop
With current employees
Individual interviews with current employees, each assessing different aspects of your skills and experience; in person or remote.
- Some candidates move directly to the interview loop without a phone screening.
- Role-specific interview prep guides are published for SDE, SDM, PM, BIE and other roles.
About Amazon
- Industry
- E-commerce and Cloud
- Founded
- 1994
- Employees
- 1,000,000+
- Headquarters
- Seattle, USA
In their own words
Additional information
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
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