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Customer Service Representative

Hybrid in Cardiff·Added 25 days ago (last checked 3 Oct)

Alyana UK Ltd

2 open roles

Overview

Job details

  • £12.38 an hour

    Gross, as stated in the ad.

  • Hybrid

    Only from certain places, per the ad: “If you are based in the UK, have a right to work full time, have an up to date DBS with us and do not need sponsorship, this may be suitable for you.”

Requirements

  • Be near Cardiff for hybrid days

    No relocation package mentioned.

Skills

Pay & benefits

What you'll get

Pay rate £12.38/h, Bank Holiday £24.76/h, over time and weekend £18.57, evening £16.51

Visa & relocation

If you are based in the UK, have a right to work full time, have an up to date DBS with us and do not need sponsorship, this may be suitable for you.

The role

Job Title: Customer Service Representative

If you are passionate about providing exceptional customer service and are looking for a challenging and rewarding career, we encourage you to apply for this position. Join our team at Alyana and be a part of our mission to provide the best service to customers in Cardiff, UK.

What you'll do

The highly acclaimed team provides a customer focused response on a range of services through multiple channels of access including web contacts, Live Chat and social media with a new focus on assisting citizens to confidently utilize a growing suite of digital services available within Cardiff and develop digital capabilities.

Complete support and assistance to those with more complex enquiries with still be available over traditional channels and the team advoke for all citizen needs. The service is currently based at Cardiff with the potential for hybrid working opportunities.

How you'll work

Location: Cardiff, UK

Contract Details: Full-time, Part-time

description

We currently have a number of opportunities to join our client's team at Cardiff.

As a minimum we will need your CV, photo ID, eligibility to work documents, DBS and Criminal conviction declaration.

List of documents and links to DBS etc. can be found here.

Please follow us on social media links provided below to stay up to date.

If you need any assistance please email info@alyana.co.uk with reference RQ1321255 in the subject field.

About Alyana UK Ltd

In their own words

About the company & team

Alyana, a leading company in the recruitment is currently seeking dedicated and enthusiastic Customer Service Representatives to join our client's team in Cardiff, UK. This is a full-time/ part-time position, offering a competitive salary and excellent benefits package. This is a hybrid position.

At Alyana, we value our employees and strive to create a positive and inclusive work environment. We offer competitive compensation and benefits packages, as well as opportunities for growth and development within the company.

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