National Course Advisor

Employee Assistance Programme

Auto-Enrolment Pension Scheme with Royal London Pension

Cycle to Work Scheme

Enhanced Maternity and Adoption Pay

Enhanced Paternity Pay

Occupational Sick Pay

Healthcare Cash Plan

Employee Assistance Programme (Legal & General)

Group Income Protection (Legal & General)

Life Assurance (Legal & General)

Season Ticket Loans

Ride to Work Scheme

Staff Discounts - Short Courses 2025-2026

50% off ICMP courses

The role is hybrid of a traditional contact centre role where call volumes can be high, balanced with account management where relationships need to be nurtured and developed. This includes calling leads / accounts or interacting with them through video conferencing. Supporting and organising campus-based activities, i.e. tours and recruitment events will also be required.

📍 Location: Liverpool
📄 Contract Type: Full-time 1FTE
💰 Salary: Up to £28,780 per annum
📅 Closing date for applications: 14 August 2026 (it may close earlier if a suitable candidate is found)

Join a Global Leader in Creative Media and Music Education

Are you a motivated and personable professional with a passion for education and creative industries? SAE UK and ICMP, part of ADE UK's global network, are looking for a National Course Advisor to help guide aspiring students in their journey toward fulfilling careers in creative media and music production.

• Personable, confident, friendly and approachable, and self-motivated to achieve results.
• Passion and commitment to exceeding targets.
• Flexible and adaptable to work as required to meet the needs of prospective students and the organisation.
• Outstanding interpersonal skills, including the ability to work with a wide range of people and to inspire trust and confidence.
• Has an inspiring, motivating and professional personality which delivers a positive experience for our staff and students.
• Enthusiastic and self-motivated.
• Excellent written and verbal communication skills, able to present ideas and information tailored to the audience.
• Good organisational skills, creative, adaptable, resilient and able to work under pressure to organise, prioritise and meet deadlines.
• Comfortable with change and positively thrives in exciting dynamic environments, demonstrating resilience and ability to prioritise responsibilities and manage change.
• Works well within a team, motivating and supporting others, embracing collaborative working and achieving results both individually and as part of a team.
• Creative, adaptable, resilient and able to work under pressure and deliver to deadlines.
• Demonstrates personal integrity and honesty at all times.
• Sufficiently mobile and flexible to travel within the UK and work weekends and evenings as required.
• Resilience: ability to prioritise responsibilities and time-manage appropriately.
• Empathetic and discreet, understands confidentiality and privacy in respect to personal data, information and communications.
• Above all, is reliable, tolerant, and determined; an empathic communicator, able to see things from the other person's point of view; and importantly be able to get on with others and be a team-player

Be part of a global network that's shaping the future of creative media and music education.

Enjoy a dynamic and collaborative work environment where no two days are the same.

Develop your skills in a role that combines sales, account management, and relationship-building.

Work with teams at SAE UK and ICMP, supported by ADE UK's robust framework.