Workshop Controller

• A solid understanding of the repair industry, vehicle legislation and trade practice
• Knowledge of Health and Safety, including the provisions of the EPA and risk assessment
• Confident computer literacy
• Natural leadership and coaching ability
• Strong knowledge of the repair process and vehicle construction
• The ability to stay calm and effective under pressure

£5,000 SIGN-ON BONUS - paid in full on successful completion of your probation period

• £5,000 sign-on bonus, paid in full after you complete your probation period
• 33 days holiday (including bank holidays)
• Quarterly bonus scheme worth up to £2,800 per annum
• Annual pay review so your reward keeps pace with your contribution
• Enhanced family leave covering maternity, paternity, shared parental and adoption pay
• Life assurance at three times your basic salary
• Health Shield cash health plan for every team member
• Free breakfast cereals and milk every day, free fruit every Monday, and a free breakfast delivered every Wednesday
• A competitive salary, dependent on experience
• A quarterly bonus scheme worth up to £2,800 per annum
• A supportive, professional working environment
• The opportunity to grow with a dynamic and ambitious company
• Genuine career development and progression opportunities

We're looking for a Workshop Controller to play a key role at Activate Accident Repair Bristol, ensuring repairs are carried out effectively and accurately to achieve the highest possible standards of technical quality within the bodyshop.

• Implementing the operational workshop loading system in line with company policy and procedures, making sure targets and deadlines are met or addressed
• Liaising with office logistics colleagues to monitor the number of vehicles coming into site for repair
• Making optimum use of the resources within your area of responsibility, against agreed targets
• Delivering exceptional customer service at every step
• Championing Health and Safety in the workshop, including responsibility for the personal protective equipment worn by your team
• Flagging any potential Health and Safety risk to the people who could be directly affected by it
• Monitoring and controlling workshop output and efficiencies
• Explaining repair procedures and processes clearly to the workshop and to customers with varying levels of understanding
• Directing the use of workshop equipment when allocating tasks
• Valuing vehicles at market rate to determine the economics of a repair
• Keeping material wastage within target
• Making sure no customer vehicle, or its contents, is ever damaged or lost while under repair

Hours: 45 hours per week
Reports to: Bodyshop Manager

WORKSHOP CONTROLLER
Activate Accident Repair - Bristol
1 Orpen Park, Ashridge Road, Bradley Stoke, Bristol, BS32 4QD