Complaints & Improvement Specialist
We're looking for a Complaints & Improvement Specialist to join our Customer Experience Team.
UK jobs. Bigger possibilities.
136,000+ live jobsOn-site in Manchester·Full-time·Added 25 days ago
73 open roles
Full-time
Per the ad.
Work on-site in Manchester
No relocation package mentioned.
33 days holiday inc. bank holidays
Paid annual leave, per the ad.
We believe in rewarding our people for the great work they do. When you join Activate Group, you can expect:
We're looking for a Vehicle Paint Sprayer to join our team, and play a key role in Activate Accident Repair.
Activate Group is a growing UK business approaching 1,000+ team members nationwide. This is an exciting opportunity to build a long-term career with a company that values its people and offers genuine development and progression opportunities.
Painting and prepping of Motor vehicles.
• Ensure customer satisfaction in the repair and painting of motor vehicles of all types.
• Carry out such work in a safe and economical manner.
• Observe, recognise and report on vehicle structure and paintwork.
• Interpret and implement technical instruction data.
• Accurately use paint mixing schemes and drying areas/equipment.
• Ensure that vehicles comply with safety standards when returned to customers, or that faults have been reported and noted on job card.
• Attain manufacturers' and/or estimated repair/paint times.
• Report all faults, defects noticed whilst working on vehicles.
Location: AAR Manchester, Unit 4 Canary Way, Pendlebury, Manchester M27 8AW
Department: Activate Accident Repair
Contract type: Permanent, Full-time
· ATA / NVQ level 3
· Good Communication skills.
· Good Decision Making/Problem solving skills.
· Good H&S knowledge/awareness.
· Good Time management skills
· Relevant industry experience and time served as a repair technician.
At Activate Group, we want everyone to have the tools and support they need to do their best work. We're an innovative business that continuously reviews and improves our systems, processes and ways of working, making sure they support our teams to do their jobs effectively.
Every role at Activate Group is aligned to our wider business vision and purpose - making someone's bad day better. You'll understand how your role contributes to the bigger picture and how your work helps deliver excellent outcomes for customer and partners.
We believe work should be enjoyable. We make time to celebrate success, recognise achievements and bring people together at team events and company-wide celebrations. We'll also support your ongoing development through regular feedback and career planning.
Whether you're based in one of our contact centres in Halifax, Peterborough or Huddersfield, working at an Activate Accident Repair (AAR) site, or working from home, you'll be part of a supportive culture where people are encouraged to succeed.
Our purpose underpins everything we do: Make someone's bad day better
Our values define how we work with our team members, customers and suppliers:
Activate Group is a fast-growing business approaching 1,000 team members nationwide.
We work with some of the UK's largest fleets and insurance companies, supporting drivers that have been involved in road incidents through our contact centres in Halifax, Peterborough and Huddersfield.
We manage every step of the repair journey - repairing vehicles at our own Activate Accident Repair (AAR) body shops, as well as through a UK-wide network of trusted independent repair partners.
We also work with the UK's largest vehicle manufacturers, supporting their approved repair programmes, and deliver innovative technology solutions to fleets, vehicle repair centres and dealerships.
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