Residential Support Worker in Telford

Role: Residential Support Worker

As an experienced Residential Support Worker, you'll play a key hands‑on role in creating a safe, stable and engaging daily environment for children and young people.

You'll support routines, personal care, activities and community involvement while building trusting relationships that help young people feel secure and valued.

Your experience allows you to confidently manage day‑to‑day responsibilities and respond calmly to challenges, contributing to a smooth‑running, supportive home. This role is ideal for someone who enjoys being actively involved and takes pride in making a meaningful difference.

Contract/Hours: Permanent/Full Time - 37 hours per week (including evenings, weekends and bank holidays)

Location: Telford

• Provide lead case/care planning management, including assessing, reviewing and managing risk.

• Co-ordinating responsibilities within the service, with multi agency and producing family information, including analysis and written reports.

• Supporting with taking part in fun activities, learn new skills and work towards independence
• Supporting with personal care, communication, administration of medication and clinical procedures

Are you resilient and have a positive approach to change and challenge? We are looking for someone with a 'can do' attitude to join our team. Ideally you will have:

• Experience of working in a Residential care setting
• Level 3 Diploma in Residential Childcare (or recognised equivalent) is preferred but not essential but willingness to work towards it is
• Experience and training in safeguarding
• An innovative and creative approach to problem solving
• Knowledge of completing and updating & developing tailored care plans
• The ability to create a safe and fun environment for both staff and children in the home and in the community.

Every child should have a loving home, food, warmth, the chance to grow and learn - the support to cope with life's challenges. But too many children don't. By bringing your passion and unique skills and experience, you'll help us change that where it really matters.

We've been driven by love to take action for children for over 150 years, giving them the protection and practical help they need. A lot's changed since 1869. But what children really need, hasn't. So as long as children need us, we'll be here.

Will you join us?

Acorn way is an exciting new residential care home providing accommodation and support for up to four children and young people aged 5 to 18 years with both physical and learning disabilities. Our aim is to create a caring and comfortable environment where each young person feels safe, valued, and supported to develop their life skills and achieve the best possible quality of life. The home currently provides care for one young person, with plans for a second to join us soon.

At Action for Children, we are committed to creating a workplace where everyone feels respected, valued, and able to thrive. We know that racism and discrimination create barriers, and we are taking active steps to challenge these inequalities in our organisation and in the communities we serve.

We strongly welcome applications from people who are Black, Asian, or from other racialised and ethnically marginalised communities, as well as disabled people, who are currently under-represented in our workforce. We are committed to removing barriers in our recruitment processes and ensuring fair access to opportunities.

We also encourage applications from men, who are under-represented in our Children's Services roles. We recognise that people hold multiple identities, and we value the richness this brings to our team.

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Job description

See below for further information about working with us:

AfC Commitment Statement

Make a Difference - A Career in Residential Services